Community Stakeholder Survey 2026

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1. Please indicate your role or affiliation with United Counseling Service (UCS). Check all that apply.

Attended an Event or Training

Business/Employer

Community Member

Healthcare Provider

Law Enforcement/Public Safety

Local or State Agency Representative

Nonprofit Organization

School or Early Childcare Provider

Other (please specify)

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2. How familiar are you with UCS programs and services?

Extremely familiar

Somewhat familiar

Not so familiar - heard of UCS, but not sure what they do.

Not at all familiar

If you are familiar with our services, please describe how you became aware of or engaged with our organization.

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3. How often do you or your organization interact or collaborate with UCS?

Frequently

Occasionally

Rarely

Never

If you selected Rarely or Never, please share the reasons for your level of interaction.

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4. In your view, how well does UCS meet the following needs?

	Unsure/Not applicable	Not met at all	Minimally met	Somewhat met	Mostly met	Completely met
Adult Mental Health services	Adult Mental Health services Unsure/Not applicable	Adult Mental Health services Not met at all	Adult Mental Health services Minimally met	Adult Mental Health services Somewhat met	Adult Mental Health services Mostly met	Adult Mental Health services Completely met
Youth Mental Health services	Youth Mental Health services Unsure/Not applicable	Youth Mental Health services Not met at all	Youth Mental Health services Minimally met	Youth Mental Health services Somewhat met	Youth Mental Health services Mostly met	Youth Mental Health services Completely met
Children, Youth and Family services	Children, Youth and Family services Unsure/Not applicable	Children, Youth and Family services Not met at all	Children, Youth and Family services Minimally met	Children, Youth and Family services Somewhat met	Children, Youth and Family services Mostly met	Children, Youth and Family services Completely met
Crisis intervention and stabilization services	Crisis intervention and stabilization services Unsure/Not applicable	Crisis intervention and stabilization services Not met at all	Crisis intervention and stabilization services Minimally met	Crisis intervention and stabilization services Somewhat met	Crisis intervention and stabilization services Mostly met	Crisis intervention and stabilization services Completely met
Early Childhood Services (Head Start and Early Head Start)	Early Childhood Services (Head Start and Early Head Start) Unsure/Not applicable	Early Childhood Services (Head Start and Early Head Start) Not met at all	Early Childhood Services (Head Start and Early Head Start) Minimally met	Early Childhood Services (Head Start and Early Head Start) Somewhat met	Early Childhood Services (Head Start and Early Head Start) Mostly met	Early Childhood Services (Head Start and Early Head Start) Completely met
Education, consultation or trainings	Education, consultation or trainings Unsure/Not applicable	Education, consultation or trainings Not met at all	Education, consultation or trainings Minimally met	Education, consultation or trainings Somewhat met	Education, consultation or trainings Mostly met	Education, consultation or trainings Completely met
Psychiatric services	Psychiatric services Unsure/Not applicable	Psychiatric services Not met at all	Psychiatric services Minimally met	Psychiatric services Somewhat met	Psychiatric services Mostly met	Psychiatric services Completely met
Substance use treatment and recovery	Substance use treatment and recovery Unsure/Not applicable	Substance use treatment and recovery Not met at all	Substance use treatment and recovery Minimally met	Substance use treatment and recovery Somewhat met	Substance use treatment and recovery Mostly met	Substance use treatment and recovery Completely met
Supports for individuals with developmental disabilities	Supports for individuals with developmental disabilities Unsure/Not applicable	Supports for individuals with developmental disabilities Not met at all	Supports for individuals with developmental disabilities Minimally met	Supports for individuals with developmental disabilities Somewhat met	Supports for individuals with developmental disabilities Mostly met	Supports for individuals with developmental disabilities Completely met
Access to services	Access to services Unsure/Not applicable	Access to services Not met at all	Access to services Minimally met	Access to services Somewhat met	Access to services Mostly met	Access to services Completely met

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5. How likely is it that you would recommend United Counseling Service to a friend or colleague?

NOT AT ALL LIKELY

EXTREMELY LIKELY

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6. How confident are you that UCS's programs are building a stronger community (e.g., reducing crisis, improving recovery, supporting inclusion)?

Very confident

Somewhat confident

Unsure

Not confident

Tell us why.

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7. What do you see as the most pressing mental health need in our region right now?

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8. What barriers do individuals or families face in accessing needed services through UCS? Check all that apply.

Adequate physical service locations

Available hours of operation

Cost

Insurance not accepted

Lengthy registration or intake process

Stigma

Transportation

Wait times

Other (please specify)

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9. Are you aware we have a location in Manchester?

Yes

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10. How would you describe UCS's role as a community partner?

Strong leader and collaborator

Active partner

Limited engagement

Not engaged/unaware

Please share any feedback or examples that influenced your rating.

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11. How would you rate UCS's collaboration and communication with your organization or industry?

Excellent

Good

Fair

Poor

Not applicable

Please share any comments about your experience working with us.

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12. What could UCS do to strengthen collaboration with partnerships or community stakeholders?

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13. What services or programs would you like to see UCS provide?

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14. What is one area in which our organization performs well?

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15. What is one area where our organization could improve?

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16. How do you prefer to receive updates or information from UCS?

Email newsletter

Community meetings or round tables

Website updates

Social media posts

Direct outreach from staff

Other (please specify)

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17. I would like to be contacted by a representative of UCS to:

learn how to access services.

learn about a training or consultation for my organization.

learn about the UCS Employee Assistance Plan (EAP) for my organization.

make a donation.

I do not want to be contacted.

Other (please specify)

Community Stakeholder Survey 2026

Question Title

1. Please indicate your role or affiliation with United Counseling Service (UCS). Check all that apply.

Question Title

2. How familiar are you with UCS programs and services?

Question Title

3. How often do you or your organization interact or collaborate with UCS?

Question Title

4. In your view, how well does UCS meet the following needs?

Question Title

5. How likely is it that you would recommend United Counseling Service to a friend or colleague?

Question Title

6. How confident are you that UCS's programs are building a stronger community (e.g., reducing crisis, improving recovery, supporting inclusion)?

Question Title

7. What do you see as the most pressing mental health need in our region right now?

Question Title

8. What barriers do individuals or families face in accessing needed services through UCS? Check all that apply.

Question Title

9. Are you aware we have a location in Manchester?

Question Title

10. How would you describe UCS's role as a community partner?

Question Title

11. How would you rate UCS's collaboration and communication with your organization or industry?

Question Title

12. What could UCS do to strengthen collaboration with partnerships or community stakeholders?

Question Title

13. What services or programs would you like to see UCS provide?

Question Title

14. What is one area in which our organization performs well?

Question Title

15. What is one area where our organization could improve?

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16. How do you prefer to receive updates or information from UCS?

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17. I would like to be contacted by a representative of UCS to:

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18. If you would like to be contacted please provide name and contact information.