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CHD Satisfaction Survey (Adults)
CHD is asking for your valuable input. We are constantly striving to meet the needs of the individuals we serve. This survey will take you about 3 minutes. We value and thank you for your time and participation.
1.
Which CHD service or location is providing services to you?
All In Barrier-Free Recreation
AMH Holyoke- Catherine Drive
AMH Holyoke- Briere Drive
AMH Holyoke- Algonquin Street
AMH Holyoke- McKinstry Avenue
AMH Holyoke- Royal Street
AMH Holyoke- Casino Avenue
AMH Holyoke- Beech Street
AMH Holyoke- Honeyman
AMH Holyoke- Alden House
AMH Holyoke- Northampton Street
AMH Springfield- Bonnyview Street
AMH Springfield- Eleanor Street
AMH Springfield- Kibbe Road
AMH Springfield- Palmyra
AMH Springfield- 54 Manhattan Street
AMH Springfield- 58 Manhattan Street
AMH Springfield- Riverdale Street
AMH Springfield- Pineywoods
AMH Springfield- Champlain Street
AMH Springfield- Somers Road
AMH Springfield- Parker Street
AMH Springfield- Berkshire Avenue
Basic Center
Big Brothers Big Sisters
Cancer House of Hope
CATP- Worthington Street
CASA
CBHC- Clinic
CBHC- ACCS
CBHC- YCCS
Community Based Day Support (CBDS)
Congregate Care- Dakota Street
Congregate Care- Massachusetts Avenue
Congregate Care- City View Avenue
Congregate Care- Grove Street
Congregate Care- Plumtree Road
Congregate Care- Worcester Street
Congregate Care- Piper Road
Congregate Care- Allen Street
Congregate Care- Northampton Street
Connecticut- Hartford CIS
Connecticut- Compass
Connecticut- Crossover
Connecticut- CTLP
Connecticut- Hospitality Center
Connecticut- Street Outreach
Connecticut- Iris Home
Connecticut- Lotus Home
Connecticut- Odyssey Home
Connecticut- RSP Hartford
Connecticut- RSP Torrington
Connecticut- RSP Waterbury
Connecticut- Sequoia Home
Connecticut- Torrington PILOTS
Connecticut- Waterbury PILOTS
Connecticut- Danbury PILOTS
Connecticut- Woodside
Connecticut-UHSO/OWL
Connecticut- PATH
Connecticut- SNOFO
Connecticut- SOAR
Continuum
DDS Outreach
DDS Shared Living
DESE
DYS- Cottage Street
DYS- Pittsfield
DMHAS Mass- Elm Street
DMHAS Mass- Porter Road
DMHAS Mass- Prospect Street
Early Intervention
Family Outreach of Amherst
Foster Care
Hawthorn Adult Day Health- Interstate Drive
Hawthorn Adult Day Health- Chicopee
Heron House
Homeless Youth Programs
IHT- Easthampton
IHT- Greenfield
IHT- Springfield
IHT- Ware
Low Threshold Housing- Holyoke
Maternity Group Home
Meadows Homes- Main Street
Meadows Homes- Depot Street
Meadows Homes- Center Street
Meadows Homes- Drury Lane
Meadows Homes- Chiswick Street
Meadows Homes- Dewitt Street
Meadows Homes- Colchester Street
Meadows Homes- Mapleshade Avenue
Meadows Homes- Tower Road
Meadows Homes- Hilton Street
Meadows Homes- Parenteau Drive
Meadows Homes- Day Avenue
Meadows Homes- Longview Circle
Meadows Homes- Ninth Avenue
Meadows Homes- Brookwood Drive
Meadows Homes- Felix Street
Meadows Homes- Granville Road
Meadows Homes- Maple Road
Meadows Homes- Ohio Avenue
Meadows Homes- Center Street
Meadows Homes- Pleasant Street
Meadows Homes- Wilbraham Road
Outpatient Clinic- East Longmeadow
Outpatient Clinic- Easthampton
Outpatient Clinic- Greenfield
Outpatient Clinic- Holyoke
Outpatient Clinic- Orange
Outpatient Clinic- Pine Street
Outpatient Clinic- State Street
Outpatient Clinic- West Springfield
Psychiatric Services
Primary Care
Rapid Rehousing
Retreat at Hampshire Woods
Recovery Homes- Aster House
Recovery Homes- Grace House
Recovery Homes- Two Rivers
SRT- Tinkham Road
STAR Psychiatric Day Treatment
Support and Stabilization
TBI Case Management
TILP
AMH Springfield- Purple
AMH Springfield- Green
AMH Springfield- Blue
AMH Holyoke - Appleton Street
AMH Holyoke - SIEB
AMH Holyoke- Highland
2.
How long have you been receiving services at CHD?
Less than 30 days
Less than 3 months
3-6 months
Over 6 months
3.
It was easy for me to find helpful information about CHD programs and services.
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
Comments:
4.
It was easy for me to contact CHD to request services.
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
Comments:
5.
I was able to start receiving CHD services in a reasonable amount of time.
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
Comments:
6.
All CHD employees treat me in a kind and nonjudgmental way.
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
Comments:
7.
All CHD employees listen to me and understand my needs.
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
Comments:
8.
I participated in developing my plan for getting help.
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
Comments:
9.
I feel comfortable raising questions or concerns to CHD employees.
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
Comments:
10.
The place where I receive CHD services is clean, comfortable and welcoming.
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
Comments:
11.
It’s easy for me to contact a CHD staff member for help.
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
Comments:
12.
CHD is respectful of my racial, ethnic and cultural background, sexual orientation, gender identity and religious beliefs.
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
Comments:
13.
I would recommend CHD services to others.
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
Comments:
14.
CHD has helped me.
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
Comments:
15.
What else would you like to share about your experience with CHD?