Claim Experience Survey

Your feedback is valuable and enables us to improve our service to you

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* 1. Select the Product type you are rating

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* 2. Please provide us with your claims reference number or Policy number?

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* 3. How would you rate your experience during the claim process.

Extremely Poor

Poor

Ok

Good

Excellent

Extremely Poor

Poor

Ok

Good

Excellent

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* 4. Were you kept informed during the claim process?

Yes

No

If No - provide us with further details to allow us to investigate.

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* 5. Was your claim resolved in a timely, efficient and effective manner?

Yes

No

If No - provide us with further details to allow us to investigate

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* 6. Please provide us with any comments or suggestions that you feel might help us improve the process.