Claim Experience Survey Your feedback is valuable and enables us to improve our service to you OK Question Title * 1. Select the Product type you are rating Kaelo Gap Western Gap OK Question Title * 2. Please provide us with your claims reference number or Policy number? OK Question Title * 3. How would you rate your experience during the claim process. Extremely Poor Poor Ok Good Excellent Extremely Poor Poor Ok Good Excellent OK Question Title * 4. Were you kept informed during the claim process? Yes No If No - provide us with further details to allow us to investigate. OK Question Title * 5. Was your claim resolved in a timely, efficient and effective manner? Yes No If No - provide us with further details to allow us to investigate OK Question Title * 6. Please provide us with any comments or suggestions that you feel might help us improve the process. OK DONE
