TURN: Planning for the Future Thank you for taking a few minutes to share your ideas to help TURN plan for the future. We appreciate your time and input! Question Title * 1. What is your relationship (current or past) with TURN? Please check all that apply. Board Member Staff Member Program Participant/Used TURN's services Partner Organization Donor or Funder Interested Community Member Volunteer Landlord Other (please specify): Question Title * 2. How did you first learn about TURN? Referral from another organization (e.g., nonprofit or government) Social media Online search TURN marketing materials Fundraising appeal or grant request Traditional media (print, tv, radio) Friend, family, or colleague Don't recall Other (please specify) Question Title * 3. When you think of TURN, what is the first word that comes to mind? Question Title * 4. What is your opinion of TURN's work in the following areas? Excellent Good Fair Poor No opinion Housing discrimination Housing discrimination Excellent Housing discrimination Good Housing discrimination Fair Housing discrimination Poor Housing discrimination No opinion Defense from evictions Defense from evictions Excellent Defense from evictions Good Defense from evictions Fair Defense from evictions Poor Defense from evictions No opinion Rental unit inspections Rental unit inspections Excellent Rental unit inspections Good Rental unit inspections Fair Rental unit inspections Poor Rental unit inspections No opinion Individual counseling for tenants Individual counseling for tenants Excellent Individual counseling for tenants Good Individual counseling for tenants Fair Individual counseling for tenants Poor Individual counseling for tenants No opinion Organizing tenants and tenant unions Organizing tenants and tenant unions Excellent Organizing tenants and tenant unions Good Organizing tenants and tenant unions Fair Organizing tenants and tenant unions Poor Organizing tenants and tenant unions No opinion Tenant rights classes/workshops Tenant rights classes/workshops Excellent Tenant rights classes/workshops Good Tenant rights classes/workshops Fair Tenant rights classes/workshops Poor Tenant rights classes/workshops No opinion Referrals to other agencies/providers Referrals to other agencies/providers Excellent Referrals to other agencies/providers Good Referrals to other agencies/providers Fair Referrals to other agencies/providers Poor Referrals to other agencies/providers No opinion Rental assistance Rental assistance Excellent Rental assistance Good Rental assistance Fair Rental assistance Poor Rental assistance No opinion If you used any of TURN's services, please explain how they were helpful, how they could be more helpful, and the outcomes (e.g., avoided eviction, repairs were made): Question Title * 5. What does TURN do best? Question Title * 6. What could TURN do better? Question Title * 7. How do you rate TURN on each of the following? Excellent Good Fair Poor No opinion Quality of staff Quality of staff Excellent Quality of staff Good Quality of staff Fair Quality of staff Poor Quality of staff No opinion Visibility in the community Visibility in the community Excellent Visibility in the community Good Visibility in the community Fair Visibility in the community Poor Visibility in the community No opinion Communications with partners, community members, and supporters Communications with partners, community members, and supporters Excellent Communications with partners, community members, and supporters Good Communications with partners, community members, and supporters Fair Communications with partners, community members, and supporters Poor Communications with partners, community members, and supporters No opinion Partnerships and collaboration Partnerships and collaboration Excellent Partnerships and collaboration Good Partnerships and collaboration Fair Partnerships and collaboration Poor Partnerships and collaboration No opinion Comments and suggestions: Question Title * 8. To what extent would you encourage TURN to explore the following? Definitely explore this Maybe explore this Don't explore this Not sure Provide services at more sites throughout the city to make it easier to access support Provide services at more sites throughout the city to make it easier to access support Definitely explore this Provide services at more sites throughout the city to make it easier to access support Maybe explore this Provide services at more sites throughout the city to make it easier to access support Don't explore this Provide services at more sites throughout the city to make it easier to access support Not sure Do more to support tenant organizing Do more to support tenant organizing Definitely explore this Do more to support tenant organizing Maybe explore this Do more to support tenant organizing Don't explore this Do more to support tenant organizing Not sure Provide more outreach and education to the general public about issues (e.g., housing affordability, tenants' rights) Provide more outreach and education to the general public about issues (e.g., housing affordability, tenants' rights) Definitely explore this Provide more outreach and education to the general public about issues (e.g., housing affordability, tenants' rights) Maybe explore this Provide more outreach and education to the general public about issues (e.g., housing affordability, tenants' rights) Don't explore this Provide more outreach and education to the general public about issues (e.g., housing affordability, tenants' rights) Not sure Comments: Question Title * 9. Imagine 20 years from now: If you could make any wish come true for TURN and related to its work, what would be your wish? Question Title * 10. Please provide us with any additional ideas or pieces of advice. Next