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2026 Sailfish Splash Waterpark Customer Satisfaction Survey
Welcome!!!
Let's Get Started!
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1.
What was the purpose of your visit?
(Required.)
Fun Day at the Waterpark
Birthday Party
Play Organized Sports
Company / Work Event
Summer Camp
Lap Swimming
Swim Lessons
Splash and Movie Night
Other (please specify)
*
2.
How did you purchase or register for your experience?
(Required.)
Online
By Phone
In Person/At Facility
At Event
N/A
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3.
Please rate the following
(Required.)
Excellent
Great
Average
Poor
Very Poor
N/A
Convenience/Accessibility of Facility, Program or Experience
Excellent
Great
Average
Poor
Very Poor
N/A
Affordability of your Experience
Excellent
Great
Average
Poor
Very Poor
N/A
Professionalism of Staff
Excellent
Great
Average
Poor
Very Poor
N/A
Communication with Staff
Excellent
Great
Average
Poor
Very Poor
N/A
Cleanliness of Area/Facility
Excellent
Great
Average
Poor
Very Poor
N/A
Response Time of Staff
Excellent
Great
Average
Poor
Very Poor
N/A
Safety and Security of Area/Facility
Excellent
Great
Average
Poor
Very Poor
N/A
Clarity of Forms and Procedures
Excellent
Great
Average
Poor
Very Poor
N/A
Overall Experience
Excellent
Great
Average
Poor
Very Poor
N/A
If you've rated an item average, poor or very poor, please specify the reason for your response.
4.
If you purchased food or beverage during your visit, please rate the following:
Excellent
Great
Average
Poor
Very Poor
N/A
Freshness
Excellent
Great
Average
Poor
Very Poor
N/A
Affordability
Excellent
Great
Average
Poor
Very Poor
N/A
Variety/Selection
Excellent
Great
Average
Poor
Very Poor
N/A
Presentation
Excellent
Great
Average
Poor
Very Poor
N/A
Wait Time
Excellent
Great
Average
Poor
Very Poor
N/A
If you've rated an item average, poor or very poor, please specify the reason for your response
*
5.
How likely are you to recommend this facility / experience?
(Required.)
Extremely Likely
Very Likely
Likely
Not Very Likely
Will Not Recommend
6.
Please provide any additional feedback or suggestions regarding your experience so that we may make your future visits more memorable.
*
7.
How did you hear about Sailfish Splash Waterpark?
(Required.)
Social Media (Facebook, Instagram, Twitter, etc.)
Newspaper
Email Newsletter
Martin County Website
Friend/Family
Magazine
Staff
Radio
Television
Special Event
Flyer/Brochure
Other (please specify)
