The City of Spruce Grove is reviewing its communications practices and structures to make sure we are reaching as much of the community as possible, and in a way that meets your needs. This includes looking at how we share information to ensure that City news, program and service details, event promotion, Council updates and emergency information connects with you in a way that is clear, timely, useful, and easy to understand.

We're inviting community members to complete a short survey that will help us identify what's working and where improvements can be made to serve you best.

Your responses are anonymous.

Section 1 – Public Communications

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* 1. On a scale of 1-5, how well informed do you feel about City services, initiatives and programs on an ongoing basis?

1 (Not at all informed) 5 (Completely informed)
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i We adjusted the number you entered based on the slider’s scale.

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* 2. How do you currently receive information from the City? (Select all that apply)

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* 3. What is your preferred method of receiving information from the City? (Select all that apply)

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* 4. What local or regional media outlets do you regularly read or listen to? (Select all that apply)

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* 5. What types of information do you generally want shared by the City? (Select all that apply)

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* 6. Where have you found challenges in finding the information you need from the City, if any? (Select all that apply)

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* 7. In the event of a local emergency (ie. wildfire, flood), where would you first look for information from the City of Spruce Grove?

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* 8. Please share any additional thoughts you have on City communications (ie. current strengths, opportunities for improvement, etc.).

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* 9. Please share any accessibility needs you have in receiving City communications (ie. large font, translation, audio content, subtitled videos, etc.).

Section 2 – Social Media

This section explores how well the City of Spruce Grove's social media pages are meeting the community's needs, in consideration of the City of Spruce Grove's main Facebook, Instagram, and LinkedIn pages, specifically.

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* 10. How reliable is your Internet access at home?

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* 11. How frequently do you read content on any of the City of Spruce Grove's social media page(s)?

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* 12. What type(s) of content do you wish we posted more frequently on social media, if any?

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* 13. What type(s) of content do you wish we posted less frequently on social media, if any?

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* 14. Are there any other City of Spruce Grove pages that you follow on Facebook? (Select all that apply)

Section 3 – Public Engagement/Consultation

This section relates to the opportunities the City provides for community members to submit public input into decision-making, and to provide feedback on local services and initiatives, through methods such as open houses, public hearings, surveys, and so on.

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* 15. On a scale of 1-5, please rate how well the City engages local community members in gathering feedback on local decisions, projects, and priorities.

1 (Not well at all) 5 (Very well)
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i We adjusted the number you entered based on the slider’s scale.

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* 16. Have you participated in any of the City's public engagement efforts over the past year? (ie. survey, open house)

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* 17. How interested are you in being able to provide input and feedback on local issues moving forward?

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* 18. What sorts of topics would you like to be engaged by the City on? (Select all that apply)

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* 19. What are your preferred methods of engagement? (Select all that apply)

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* 20. Please provide any additional thoughts you have on the City of Spruce Grove's public engagement opportunities.

Section 4 – About You

This section helps us better understand the makeup of our community. Any information shared will be kept anonymous and cannot be used to identify individual respondents.

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* 21. Age:

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* 22. What industry do you currently work in?

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* 23. What is your connection to the City of Spruce Grove? (Select all that apply)

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