Wainfleet Fire & Emergency Services - Fire Master Plan - Community Survey

Emergency Management Group (EMG) Inc. is working with Wainfleet Fire & Emergency Services (WFES) to develop a comprehensive Fire Master Plan that will guide fire and emergency services in the Township over the next 10-to-15 years.

We want to hear from you.

Your input is essential to ensure this plan reflects the needs, expectations, and priorities of Wainfleet residents. By taking a few moments to complete this short survey, you will directly contribute to a safer and stronger community.

All responses are confidential and will be used solely to inform the development of the Fire Master Plan.

Thank you for helping build the future of fire and emergency services in Wainfleet.

The survey will be available for completion until September 26th, 2025.
1.How would you rate your overall satisfaction with the Wainfleet Fire & Emergency Services (WFES)?
2.What do you believe are the three most important strengths of WFES? (Select three)(Required.)
3.How do you personally perceive the fire department’s reputation in the community?
4.In your opinion, what are the top three issues WFES faces? (Select up to 3)(Required.)
5.Please rank the following factors of service in terms of importance:
Extremely Important
Very Important
Important
Not Very Important
Not Important at All
How quickly does the WFES get to me if I have an emergency?
Whether the WFES will visit my home to give me safety advice or fire smoke alarms
How much do the fire services costs me as a taxpayer
How well does the WFES work with other agencies to provide more comprehensive community safety services?
How often the WFES consults me about their services
How often does the WFES provide community training opportunities?
How visible the WFES is at local community events
Timeliness to any request for services or assistance from the WFES
WFES apparatus and equipment are up-to-date and well-maintained
WFES personnel are well-trained
6.How would you rank the importance of the following fire department services?
Extremely Important
Very Important
Important
Not Very Important
Not Important at All
Firefighting (including rescue)
Vehicle Collision and Extrication
Grass, Bush, Forestry Firefighting
Emergency Medical Intervention (including defibrillation)
Hazardous Materials Response – Limited Capabilities
Hazardous Materials Response – Full Response Capabilities
Water and Ice Rescue – Limited Capabilities
Water and Ice Rescue – Full Response Capabilities
Other types of Rescues – Confined Space, Trench, Rope Access Limited Capabilities
Other types of Rescues – Confined Space, Trench, Rope Access Full Response Capabilities
Fire Prevention (i.e., home fire safety inspections, public fire safety presentations, seasonal safety campaigns)
Fire Code Enforcement (i.e., issuing orders or notices, enforcement action, review of fire safety plans)
Public Fire Safety Education
7.How informed do you feel about the services and activities of WFES?
8.Have you ever attended a WFES event (e.g., open house, school visit, safety talk?)(Required.)
9.If yes, what type of event did you attend, and how attend, and how useful did you find it?
10.Have you ever needed assistance from WFES?
11.If yes, how satisfied were you with the service you received?
12.What improvements would you like to see in WFES?
13.Is there any other comments you would like to share?