Survey 6-2022

Excalibur Systems Customer Survey

In order to more effectively help you reach your avionics projects goals, we have put together a short survey that we are asking you to fill out. This will allow us to know where we should focus our development to meet your present and future needs.
Your cooperation is most appreciated.
Thank you in advance.
The Excalibur team.

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* 1. Please fill in your contact information:

Name:

Company:

Country:

e-mail:

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* 2. Which avionics communication buses do you use? (indicate all that applies)...

MIL-STD-1553

MIL-STD-1760

MMSI

H009

AS5643 (IEEE 1394b)

CAN bus

CAN FD

ARINC-825

ARINC-429 /575

ARINC-708 /453

ARINC-717

ARINC-664 P7 / AFDX

Ethernet

Gigabit Ethernet

Serial RS-232/422/485

Analog to Digital (D to A)

Other (please specify)

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* 3. Please answer the following:

	Yes	No	Maybe
Do you expect to use VPX in the coming year?	Do you expect to use VPX in the coming year? Yes	Do you expect to use VPX in the coming year? No	Do you expect to use VPX in the coming year? Maybe
Do you expect to use XMC in the coming year?	Do you expect to use XMC in the coming year? Yes	Do you expect to use XMC in the coming year? No	Do you expect to use XMC in the coming year? Maybe
Do you expect to use A to D or D to A in the coming year?	Do you expect to use A to D or D to A in the coming year? Yes	Do you expect to use A to D or D to A in the coming year? No	Do you expect to use A to D or D to A in the coming year? Maybe

If yes to any of these 3 product types, what I/O types and channel counts would you like to see? (please specify)

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* 4. Are the following products of interest to your current or future projects:

	Yes	No	Maybe
Protocol Converter - converts messages from/to a wide range of protocols...	Protocol Converter - converts messages from/to a wide range of protocols... Yes	Protocol Converter - converts messages from/to a wide range of protocols... No	Protocol Converter - converts messages from/to a wide range of protocols... Maybe
Data Recorder - records messages from a wide range of protocols....	Data Recorder - records messages from a wide range of protocols.... Yes	Data Recorder - records messages from a wide range of protocols.... No	Data Recorder - records messages from a wide range of protocols.... Maybe
Flight Simulator - near real flight testing scenarios for airborne system testing (avionics testing)...	Flight Simulator - near real flight testing scenarios for airborne system testing (avionics testing)... Yes	Flight Simulator - near real flight testing scenarios for airborne system testing (avionics testing)... No	Flight Simulator - near real flight testing scenarios for airborne system testing (avionics testing)... Maybe

Comments (please specify)

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* 5. If you have received Excalibur sales or technical support within the last 6 months, please rate the following:

	excellent	good	acceptable	needs improvement	bad
Response from our staff	Response from our staff excellent	Response from our staff good	Response from our staff acceptable	Response from our staff needs improvement	Response from our staff bad
Response given in a reasonable time frame	Response given in a reasonable time frame excellent	Response given in a reasonable time frame good	Response given in a reasonable time frame acceptable	Response given in a reasonable time frame needs improvement	Response given in a reasonable time frame bad
Our handling of your request or problem	Our handling of your request or problem excellent	Our handling of your request or problem good	Our handling of your request or problem acceptable	Our handling of your request or problem needs improvement	Our handling of your request or problem bad

Please give us your comments...

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* 6. If you have purchased an Excalibur product within the last 6 months, please rate the following regarding the purchased product.

	excellent	good	acceptable	needs improvement	bad	N/A
delivery time	delivery time excellent	delivery time good	delivery time acceptable	delivery time needs improvement	delivery time bad	delivery time N/A
prices	prices excellent	prices good	prices acceptable	prices needs improvement	prices bad	prices N/A
product features	product features excellent	product features good	product features acceptable	product features needs improvement	product features bad	product features N/A
documentation	documentation excellent	documentation good	documentation acceptable	documentation needs improvement	documentation bad	documentation N/A
quality	quality excellent	quality good	quality acceptable	quality needs improvement	quality bad	quality N/A
overall service	overall service excellent	overall service good	overall service acceptable	overall service needs improvement	overall service bad	overall service N/A

Comments

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* 7. What was the determining factor for purchasing Excalibur products?

Price

Service

Features

Quality

Other (please specify)

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* 8. Are you satisfied with our product(s)?

Yes

Please Comment:

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* 9. Excalibur offers Zoom Training Seminars in:
MIL-STD-1553, ARINC-429, ARINC-717, AFDX/ARINC-664 P7/Ethernet & ARINC-825/CANbus .
Would this be of interest to your company and staff?

Yes

Maybe

Comment:

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* 10. For EXALT PLUS users: Any new features you would like added to enhance the capabilities of EXALT PLUS?

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* 11. Please let us know if there are protocols, platforms or functions that you would like to see Excalibur have on their products.

Any other comments would be appreciated.

Thank you for your time.

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* 1. Please fill in your contact information:

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* 2. Which avionics communication buses do you use? (indicate all that applies)...

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* 3. Please answer the following:

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* 4. Are the following products of interest to your current or future projects:

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* 5. If you have received Excalibur sales or technical support within the last 6 months, please rate the following:

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* 6. If you have purchased an Excalibur product within the last 6 months, please rate the following regarding the purchased product.

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* 7. What was the determining factor for purchasing Excalibur products?

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* 8. Are you satisfied with our product(s)?

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* 9. Excalibur offers Zoom Training Seminars in:MIL-STD-1553, ARINC-429, ARINC-717, AFDX/ARINC-664 P7/Ethernet & ARINC-825/CANbus .Would this be of interest to your company and staff?

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* 10. For EXALT PLUS users: Any new features you would like added to enhance the capabilities of EXALT PLUS?

Question Title

* 11. Please let us know if there are protocols, platforms or functions that you would like to see Excalibur have on their products.Any other comments would be appreciated.Thank you for your time.

* 9. Excalibur offers Zoom Training Seminars in:
MIL-STD-1553, ARINC-429, ARINC-717, AFDX/ARINC-664 P7/Ethernet & ARINC-825/CANbus .
Would this be of interest to your company and staff?

* 11. Please let us know if there are protocols, platforms or functions that you would like to see Excalibur have on their products.

Any other comments would be appreciated.

Thank you for your time.