Over the past three years, SamTrans has implemented changes to bus routes throughout San Mateo County to improve the rider experience, grow ridership, and increase efficiencies. SamTrans is looking for your feedback on how the service changes have affected your travel.
Your responses are 100% anonymous and will help us identify issues/concerns from the community. The feedback from this survey will be reviewed to help understand how the route changes affected riders and what additional changes should be considered to refine the bus network in the future.
The survey should take less than 5 minutes to complete.
