Welcome!

Greetings:

Thank you for agreeing to participate in the 2018 RVDA Dealer Satisfaction Index (DSI) survey. This is your opportunity make your voice heard by rating your satisfaction with the RV manufacturers whose brands your dealership carries.

Your individual responses are strictly confidential. All responses are tabulated by an independent research company, and only aggregate numbers are released.

Please note the following before beginning:

    • Please read each question carefully before answering.

    • If your dealership has multiple locations, please complete one survey for EACH location.

    • Please answer all questions — surveys with missing responses cannot be tabulated.
If you have any questions, please contact RVDA at jkurowski@rvda.org or (800) 336-0355, ext. 121. If you are in Canada, please call 1-703-591-7130, ext. 121.

Thank you for your participation, and I look forward to your response.

Sincerely,

Phil Ingrassia
President

T