The Australian Commission on Safety and Quality in Health Care (the Commission) has drafted the NSQHS Standards Guide for Community Health Services (the Guide) to support community health services implement and prepare for assessment to the NSQHS Standards. This resource is in addition to a suite of resources developed by the Commission to support the implementation of the NSQHS Standards. 

The Commission is seeking feedback on the content including:
   - the strategies for improvement
   - reflective questions
   - examples of evidence.

Please note that we are not seeking comments on the wording of the actions and criteria in each Standard, as the wording was approved by the state and territory health ministers in 2017. Clinicians, managers, safety and quality officers, health departments, private hospital groups, technical experts, accrediting agencies and consumers are invited to participate in this survey. Your feedback will help ensure that the resource meets your needs.

This survey includes a small number of open-ended questions to help you structure your response. 


The Commission recognises that the COVID-19 pandemic has put unprecedented demand on health services and healthcare workers, and has affected the lives of all Australians. To allow organisations and individuals additional time to help us improve the draft NSQHS Standards Guide for Community Health Services, the draft Guide was released for public consultation in mid May 2020. The Commission would like to ensure all stakeholders have the chance to respond.

The Commission will accept feedback on the consultation draft up to close of business on Friday 18 September 2020.

To receive the latest updates about the NSQHS Standards and resources, please subscribe to the NSQHS Standards newsletter.

If you have any queries about the survey please contact the National Standards Program by email:

Please note: The time it takes to complete this survey is dependent on how much feedback you would like to provide. 
12% of survey complete.