Wicklow County Council Library Service Development Plan (2026 – 2030) - Have your say!
Help us chart the course the service will take in the coming years. We appreciate you taking the time to fill in this survey.

1.Which of the following best describes you?
2.Are you a library member?
3.If no, could you share your reason for not joining the library? Your feedback helps us improve our services
4.Is there anything that would make joining the library easier for you?
5.How often do you visit the library?
6.How often do you visit the library at the following times?
Never
Rarely
Often
Always
N/A
Weekday mornings
Weekday afternoons
Weekday evenings
Weekends
7.Do you use the library with children?
8.How do you usually use Wicklow County Council Library Services? (You may choose more than one option)
9.Based on your current experience using Wicklow County Council Library Service, please rate your satisfaction with the following:
Very dissatisfied
Dissatisfied
Neither satisfied nor dissatisfied
Somewhat satisfied
Very satisfied
Physical library spaces (branches, mobile library etc.)
Staff
Range and quality of library stock
IT Facilities at your branch
Variety and scope of online services
Library events and activities
10.Please rate the importance of the following elements in relation to physical library spaces:
Very unimportant
Unimportant
Neither important nor unimportant
Somewhat important
Very important
Purpose-built modern buildings
Study spaces
Community meeting rooms
Dedicated sections for adults, young adults and children
Exterior appearance of library
Directional signage within the library
11.Please rate the importance of the following elements in relation to staff:
Very unimportant
Unimportant
Neither important nor unimportant
Somewhat important
Very important
Staff on-hand to assist with general queries
Staff on-hand to advise with book choices
Staff on-hand to assist with IT facilities
Staff on-hand to assist with online resources
Staff-facilitated book clubs & other group sessions
Self-service borrowing & return options
12.Please rate the importance of the following elements in relation to the range and quality of the material stocked at Wicklow County Council Library Service branches:
Very unimportant
Unimportant
Neither important nor unimportant
Somewhat important
Very important
Bestsellers
Local studies material
Audiobooks on CD
DVDs
Music CDs
Newspapers & Magazines
VideoGames
13.Please rate the importance of the following elements in relation to library activities and outreach programmes:
Very unimportant
unimportant
Neither important nor unimportant
Somewhat important
Very important
Activities & workshops for adults
Activities & workshops for children
Activities & workshops for teenagers
Book clubs & other social events
School visits & tours of the library
Interaction with community/local groups
14.Please rate the importance of the following elements in relation to IT services at your library branch:
Very unimportant
Unimportant
Neither important nor unimportant
Somewhat important
Very important
PC Access
Printing
Photocopying
Scanning
WiFi
15.Please rate the importance of the following elements in relation to online library services:
Very unimportant
Unimportant
Neither important nor unimportant
Somewhat important
Very important
Online account management (e.g.: renewing & reserving items from home)
Downloadable eBooks & eAudio
Downloadable newspapers & magazines
Online learning resources (e.g.: Encyclopaedia Britannica)
Online business resources (e.g.: Vision-Net)
Library Social Media (e.g.: Facebook & Instagram)
16.When was the last time you used Wicklow County Council Library Service, either through a branch or online?
17.Would you be interested in attending online library events if they were offered?
18.If yes or maybe, what types of online events would interest you most?
19.If you have any suggestions for changes or new additions to Wicklow County Council Library Service over the lifetime of the development plan, please let us know here:
20.If you have any additional comments to make on how your experience of Wicklow County Council Library Service could be improved, please tell us below:
Current Progress,
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