Thank you for participating in PUC Distribution's Customer Engagement Survey.

We are applying to the Ontario Energy Board (OEB) for approval to increase PUC’s portion of the electricity bill, also known as the delivery rate. If approved, a (750kWh) residential electricity bill would increase by approximately $2.17 per month. 

The purpose of this survey is to give you a better understanding of the details behind our proposed rate increase, and to provide you with an opportunity to share your feedback.

This survey is broken down into a few sections. Most sections have a short video that provides a quick summary and are followed by a "YOUR SAY" segment. These segments provide you with the opportunity to share your thoughts.

Please keep in mind that all numbers are preliminary and may change prior to final submission as we consider customer feedback.

Your feedback will also be shared with the OEB; the independent energy regulator that ultimately approves the rate that PUC can charge on the bill.

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10% of survey complete.