Portal Survey

Question Title

* 1. About Your Role (to help us understand your perspective)

Which of the following best describes your position or role? (Select the option that most closely matches your main use of Portal)

I work on-site (e.g., site manager, supervisor, field operative)

I work in an office (e.g., administrator, coordinator, procurement)

I am a supplier or contractor

I am a customer or client

I am part of the Reconomy support team

Other (please specify)

Question Title

* 2. How often do you use Portal?

Daily

Weekly

Occasionally

I do not currently use Portal (I do not have access)

I do not currently use Portal (I do not find it useful)

Question Title

* 3. How do you currently use Portal? (Select all that apply)

Placing orders

Tracking collections/orders

Accessing reports or data

Quickly viewing summary/dashboards

Managing invoices/payments

Viewing or downloading documentation

Communicating with suppliers/customers

Other (please specify)

Question Title

* 4. If you are not currently using Portal, what would you like to use it for? (Select all that apply)

Placing orders

Tracking collections/orders

Accessing reports or data

Quickly viewing summary/dashboards

Managing invoices/payments

Viewing or downloading documentation

Communicating with suppliers/customers

Other (please specify)

Question Title

* 5. What do you like most about Portal? (Select up to 3)

Ease of use

Speed/performance

Range of features

Mobile/tablet accessibility

Integration with other systems (e.g., Salesforce)

Customer support

Other (please specify)

Question Title

* 6. What do you dislike or find frustrating about Portal? (Select all that apply)

Difficult to navigate

Slow or unresponsive

Missing features

Poor mobile/tablet experience

Integration issues

Lack of support/resources

Other (please specify)

Question Title

* 7. Which features are most important to you? (Select your top 3)

Placing orders

Tracking collections/deliveries

Accessing reports or data

Managing invoices/payments

Mobile/tablet access

Integration with other systems

Other (please specify)

Question Title

* 8. How important is it for you to be able to use Portal on a mobile or tablet device?

Essential – I need to use it on mobile/tablet regularly

Important – I use it on mobile/tablet sometimes

Nice to have – I might use it occasionally

Not at all – I only use it on a desktop/laptop

Question Title

* 9. How satisfied are you with Portal overall?

Very dissatisfied

Dissatisfied

Neutral

Satisfied

Very satisfied

Very dissatisfied

Dissatisfied

Neutral

Satisfied

Very satisfied

Question Title

* 10. Would you recommend Portal to others?

Yes

Not sure

Question Title

* 11. Is there anything else you’d like to tell us about your experience or suggestions for improvement?

Thank you for your feedback!

Question Title

* 12. We may want to contact you to ask for some more detail about your feedback - If you would be happy to talk to us about Portal, please add your details below:

Yes, I’d be happy for you to contact me.

No, please do not contact me.

Portal Survey

Question Title

* 1. About Your Role (to help us understand your perspective)Which of the following best describes your position or role? (Select the option that most closely matches your main use of Portal)

Question Title

* 2. How often do you use Portal?

Question Title

* 3. How do you currently use Portal? (Select all that apply)

Question Title

* 4. If you are not currently using Portal, what would you like to use it for? (Select all that apply)

Question Title

* 5. What do you like most about Portal? (Select up to 3)

Question Title

* 6. What do you dislike or find frustrating about Portal? (Select all that apply)

Question Title

* 7. Which features are most important to you? (Select your top 3)

Question Title

* 8. How important is it for you to be able to use Portal on a mobile or tablet device?

Question Title

* 9. How satisfied are you with Portal overall?

Question Title

* 10. Would you recommend Portal to others?

Question Title

* 11. Is there anything else you’d like to tell us about your experience or suggestions for improvement?

Question Title

* 12. We may want to contact you to ask for some more detail about your feedback - If you would be happy to talk to us about Portal, please add your details below:

* 1. About Your Role (to help us understand your perspective)

Which of the following best describes your position or role? (Select the option that most closely matches your main use of Portal)