17% of survey complete.
For over 20 years, Insurance Times has run the Personal Lines Broker Service Survey to capture broker perspectives on the service and support provided by insurers. Your feedback is essential in helping insurers understand broker needs and improve their products, service delivery, and overall engagement with the market.

All responses are strictly anonymous. The survey will remain open until 1st December, and you may revisit it at any time using the same link. We encourage you to take the time to reflect on your experiences over the past 12 months and provide thoughtful, detailed responses. Your insights are highly valued and will contribute meaningfully to shaping the future of commercial lines insurance.

If you experience any issues, please contact Savan Shah at savan.shah@insurancetimes.co.uk.
How we use your data
  • We will use your data to contact you about the broker service survey and to enter you into the free prize draw.  Your details will also be added to our customer management database. Any responses you give in the survey will be anonymised and will not be associated with you as an individual. For more information about how we use your data please read our privacy policy - http://www.newsquest.co.uk/privacy-policy

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