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Get your voice heard here....

Purpose of Survey: We are looking into your use of My ateb Account, and would love to hear your views.
My ateb account is about you – it’s your personal records & your individual requests all in one easy place to visit.

Please take your time to complete this short questionnaire and remember to take part in the £100 prize draw at the end.
This survey will be open until 31/05/24.



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* 1. Do you use My ateb Account?

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* 2. If Yes, what do you use it for?

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* 3. If No, what puts you off?

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* 4. Do you find the My ateb Account easy to use?

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* 5. If Yes, please say in what ways it's easy to use:

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* 6. If No, please say in what ways it's difficult to use:

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* 7. If you were given help to register, and to use, My ateb Account, would you try it out?

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* 8. If Yes, how would you like to receive this help?

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* 9. If you'd like us to contact you to provide this help, please provide your contact details here:

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* 10. What can be added to make My ateb Account more useful?

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* 11. To make sure we are hearing from a wide range of our customers, please tell us what age category you fit into: (Optional)
(ateb may be required to share this data with Welsh Government as part of their equality, diversity and inclusion standards. By entering information here, you are agreeing to allow ateb to share this data with Welsh Government.)

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* 12. If a member of staff is running this survey, please write staff member's name here. If not, please leave blank:

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* 13. If you would like to enter our prize draw for the chance of winning £100 worth of on-line vouchers, please provide your name, email address & phone number here: (We will use this information only for the purposes of competing in the prize draw &/or aiming to resolve any issues that have been brought to our attention through this survey & will be destroyed within 4 months). Staff of ateb may not enter. You must be an ateb customer to take part in this draw. We will contact the winner during the week of 17/06/24.

RESULTS: To see what this survey revealed, you are very welcome to attend our on-line Survey Planning Group on Tuesday, June 11th 2024, from 10:00 until 11:00. Please contact Ali Evans 01437 774766 / 07500 446611 / engage@atebgroup.co.uk for a link to this forum, or for an alternative copy of the results.
A full report showing the results of this survey will be available on our website by September 2024, on the News & Events page

YOUR OPINION COUNTS – THANK YOU FOR TALKING WITH ATEB
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