The City of Duncanville is conducting this survey in an effort to gain a better understanding of residential usage of solid waste pickup service as well as current levels of satisfaction. The results of this survey may be used to produce a follow-up for Duncanville residents regarding a possible switch from plastic garbage bags to a rolling cart pickup service.

A comment field is provided at the end of this survey. There, please go into further detail regarding any of your survey answers.

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* 1. In which Duncanville subdivision do you live? (click your subdivision on the map)

Please rate your satisfaction with each of the following services on a scale of 1 (very dissatisfied) to 5 (very satisfied):

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* 2. Regular Garbage Collection Service

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* 3. Recycling Pickup

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* 4. Bulk and Brush Pickup Service

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* 5. "In the last 6 months (March 2021 - present) ..."

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* 6. Please provide any additional comments.

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* 7. Please, rate responsiveness to your questions, comments, complaints, etc. by the City's waste contractor on a scale of 1 (very dissatisfied) to 5 (very satisfied). 

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* 8. On average, my household generates ________ tall kitchen (13 gal) trash bags per week:

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* 9. Do you currently recycle?

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* 10. Would you be interested in using City-provided, 96-gallon rolling carts for garbage service and an additional, smaller cart for recycling?

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* 11. If your current bagged trash collection is in the alley, would you be willing to move to the front of your home if switched to cart(s)?

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* 12. Please share any additional comments related specifically to your trash, recycling, bulk & brush pickup service, and your thoughts regarding the current bag services versus a potential switch to carts.

Thank you for taking the time to answer this survey. The information you have provided will be added to the feedback of other Duncanville residents and presented to City Council during an upcoming meeting.
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