Town of Tonawanda Public Library Survey

Thank you for taking a moment to help us improve the Town of Tonawanda Public Library - Kenilworth and Kenmore branches. By answering this anonymous survey, you will assist us in building collections and creating programs that serve the needs of our community. One survey per person, please.

Printed survey is available in both the Kenmore & Kenilworth branches.

We want to focus on what matters to you!

Please tell us about yourself:

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* 1. Do you have a library card?

Yes

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* 2. On average, how often do you visit the library?

Daily

Weekly

Monthly

Less than once a month

Never

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* 3. How old are you?

13-18

19-24

25-64

65+

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* 4. Which library do you visit most often?

Kenmore

Kenilworth

Collections

Please base your answers to the following questions on the library you visit most often.

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* 5. How would you rate each of the following library collections?

	Excellent	Good	Fair	Poor	Don't know/Not applicable
Adult non-fiction books	Adult non-fiction books Excellent	Adult non-fiction books Good	Adult non-fiction books Fair	Adult non-fiction books Poor	Adult non-fiction books Don't know/Not applicable
Adult fiction books	Adult fiction books Excellent	Adult fiction books Good	Adult fiction books Fair	Adult fiction books Poor	Adult fiction books Don't know/Not applicable
Adult graphic novels	Adult graphic novels Excellent	Adult graphic novels Good	Adult graphic novels Fair	Adult graphic novels Poor	Adult graphic novels Don't know/Not applicable
Adult DVDs & BluRays	Adult DVDs & BluRays Excellent	Adult DVDs & BluRays Good	Adult DVDs & BluRays Fair	Adult DVDs & BluRays Poor	Adult DVDs & BluRays Don't know/Not applicable
Magazines & newspapers	Magazines & newspapers Excellent	Magazines & newspapers Good	Magazines & newspapers Fair	Magazines & newspapers Poor	Magazines & newspapers Don't know/Not applicable
Children's non-fiction books	Children's non-fiction books Excellent	Children's non-fiction books Good	Children's non-fiction books Fair	Children's non-fiction books Poor	Children's non-fiction books Don't know/Not applicable
Children's fiction books	Children's fiction books Excellent	Children's fiction books Good	Children's fiction books Fair	Children's fiction books Poor	Children's fiction books Don't know/Not applicable
Children's picture books	Children's picture books Excellent	Children's picture books Good	Children's picture books Fair	Children's picture books Poor	Children's picture books Don't know/Not applicable
Children's graphic novels	Children's graphic novels Excellent	Children's graphic novels Good	Children's graphic novels Fair	Children's graphic novels Poor	Children's graphic novels Don't know/Not applicable
Children's DVDs & BluRays	Children's DVDs & BluRays Excellent	Children's DVDs & BluRays Good	Children's DVDs & BluRays Fair	Children's DVDs & BluRays Poor	Children's DVDs & BluRays Don't know/Not applicable
'Library of Things' items	'Library of Things' items Excellent	'Library of Things' items Good	'Library of Things' items Fair	'Library of Things' items Poor	'Library of Things' items Don't know/Not applicable
VOX Books	VOX Books Excellent	VOX Books Good	VOX Books Fair	VOX Books Poor	VOX Books Don't know/Not applicable
Young adult fiction	Young adult fiction Excellent	Young adult fiction Good	Young adult fiction Fair	Young adult fiction Poor	Young adult fiction Don't know/Not applicable
Young adult graphic novels	Young adult graphic novels Excellent	Young adult graphic novels Good	Young adult graphic novels Fair	Young adult graphic novels Poor	Young adult graphic novels Don't know/Not applicable

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* 6. If you answered FAIR or POOR to any of the above, please let us know what you would like to see more of, or what we don’t have:

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* 7. How would you rate each of the following library programs?

	Very important	Important	Somewhat important	Not important	Don't know/Not applicable
Adult educational	Adult educational Very important	Adult educational Important	Adult educational Somewhat important	Adult educational Not important	Adult educational Don't know/Not applicable
Adult book groups	Adult book groups Very important	Adult book groups Important	Adult book groups Somewhat important	Adult book groups Not important	Adult book groups Don't know/Not applicable
Adult crafts	Adult crafts Very important	Adult crafts Important	Adult crafts Somewhat important	Adult crafts Not important	Adult crafts Don't know/Not applicable
Children's crafts	Children's crafts Very important	Children's crafts Important	Children's crafts Somewhat important	Children's crafts Not important	Children's crafts Don't know/Not applicable
Children's entertainers	Children's entertainers Very important	Children's entertainers Important	Children's entertainers Somewhat important	Children's entertainers Not important	Children's entertainers Don't know/Not applicable
Children's STEAM	Children's STEAM Very important	Children's STEAM Important	Children's STEAM Somewhat important	Children's STEAM Not important	Children's STEAM Don't know/Not applicable
Children's storytimes	Children's storytimes Very important	Children's storytimes Important	Children's storytimes Somewhat important	Children's storytimes Not important	Children's storytimes Don't know/Not applicable
Concerts	Concerts Very important	Concerts Important	Concerts Somewhat important	Concerts Not important	Concerts Don't know/Not applicable
Teen programs	Teen programs Very important	Teen programs Important	Teen programs Somewhat important	Teen programs Not important	Teen programs Don't know/Not applicable

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* 8. What programs would you like to see more of, or that we don’t currently offer?

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* 9. How would you rate each of the following library services?

	Excellent	Good	Fair	Poor	Don't know/Not applicable
Borrowing materials	Borrowing materials Excellent	Borrowing materials Good	Borrowing materials Fair	Borrowing materials Poor	Borrowing materials Don't know/Not applicable
Community meeting rooms	Community meeting rooms Excellent	Community meeting rooms Good	Community meeting rooms Fair	Community meeting rooms Poor	Community meeting rooms Don't know/Not applicable
Computer access	Computer access Excellent	Computer access Good	Computer access Fair	Computer access Poor	Computer access Don't know/Not applicable
Customer service	Customer service Excellent	Customer service Good	Customer service Fair	Customer service Poor	Customer service Don't know/Not applicable
Fax machine	Fax machine Excellent	Fax machine Good	Fax machine Fair	Fax machine Poor	Fax machine Don't know/Not applicable
Help using computers, printers, etc.	Help using computers, printers, etc. Excellent	Help using computers, printers, etc. Good	Help using computers, printers, etc. Fair	Help using computers, printers, etc. Poor	Help using computers, printers, etc. Don't know/Not applicable
ILL (Inter-library loan)	ILL (Inter-library loan) Excellent	ILL (Inter-library loan) Good	ILL (Inter-library loan) Fair	ILL (Inter-library loan) Poor	ILL (Inter-library loan) Don't know/Not applicable
Internet access	Internet access Excellent	Internet access Good	Internet access Fair	Internet access Poor	Internet access Don't know/Not applicable
Newspapers & magazines	Newspapers & magazines Excellent	Newspapers & magazines Good	Newspapers & magazines Fair	Newspapers & magazines Poor	Newspapers & magazines Don't know/Not applicable
Online services (website, catalog, research databases, etc.)	Online services (website, catalog, research databases, etc.) Excellent	Online services (website, catalog, research databases, etc.) Good	Online services (website, catalog, research databases, etc.) Fair	Online services (website, catalog, research databases, etc.) Poor	Online services (website, catalog, research databases, etc.) Don't know/Not applicable
Photocopier	Photocopier Excellent	Photocopier Good	Photocopier Fair	Photocopier Poor	Photocopier Don't know/Not applicable
Printing	Printing Excellent	Printing Good	Printing Fair	Printing Poor	Printing Don't know/Not applicable
Study rooms	Study rooms Excellent	Study rooms Good	Study rooms Fair	Study rooms Poor	Study rooms Don't know/Not applicable

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* 10. If you answered FAIR or POOR to any of the above questions, please let us know what could be done to improve that service:

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* 11. How do you typically find out about library programs? Check all that apply.

Library website

Ken-Ton Bee

Library staff

Social media (Facebook)

Signs or flyers in the library

Buffalo News

Word of mouth

Don't know/not applicable

Other (please specify)

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* 12. What is your preferred method for finding out about library programs?

We value your opinions.

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* 13. What do you value most about the library?

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* 14. How could the library or its services be improved, if at all?

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* 15. How does the library benefit you or the community?

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* 16. Thank you for your time!

If you would like to be entered into a raffle for a $25 Target gift card, please provide your name & email or phone number. One winner will be chosen at random at the end of the survey period.

Name:

Email or phone number:

If you have questions about this survey or about the library, please contact us:

Kenmore Library knm@buffalolib.org or Kenilworth Library knl@buffalolib.org

Town of Tonawanda Public Library Survey - 2025

Question Title

* 1. Do you have a library card?

Question Title

* 2. On average, how often do you visit the library?

Question Title

* 3. How old are you?

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* 4. Which library do you visit most often?

Question Title

* 5. How would you rate each of the following library collections?

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* 6. If you answered FAIR or POOR to any of the above, please let us know what you would like to see more of, or what we don’t have:

Question Title

* 7. How would you rate each of the following library programs?

Question Title

* 8. What programs would you like to see more of, or that we don’t currently offer?

Question Title

* 9. How would you rate each of the following library services?

Question Title

* 10. If you answered FAIR or POOR to any of the above questions, please let us know what could be done to improve that service:

Question Title

* 11. How do you typically find out about library programs? Check all that apply.

Question Title

* 12. What is your preferred method for finding out about library programs?

Question Title

* 13. What do you value most about the library?

Question Title

* 14. How could the library or its services be improved, if at all?

Question Title

* 15. How does the library benefit you or the community?

Question Title

* 16. Thank you for your time!If you would like to be entered into a raffle for a $25 Target gift card, please provide your name & email or phone number. One winner will be chosen at random at the end of the survey period.

* 16. Thank you for your time!

If you would like to be entered into a raffle for a $25 Target gift card, please provide your name & email or phone number. One winner will be chosen at random at the end of the survey period.