Connect New Mexico: the NM Statewide Public Transportation Plan Rider Survey

Question Title

* 1. How often do you use your community’s public transportation services? (Choose one)

Almost every day 

Several times a week 

A few times a month 

On rare occasions only 

Never

Question Title

* 2. On which days of the week do you typically use your community’s transportation services? (Check all that apply)

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Not applicable

Question Title

* 3. For what purpose do you typically use your community’s transportation services? If you do not currently use transportation services, what type of trip would you consider making if you did? (Choose one)

Commuting to/from work 

Travelling to school (your school or your child’s) 

Healthcare visit or medical appointment 

Shopping or personal errands 

Recreational, Social or Leisure (park, movie, restaurant, senior center, etc.)

Not applicable

Question Title

* 4. What type of service or routes do you take most often? (Check all that apply)

Train

Regional bus on a fixed schedule and route

Local bus on a fixed schedule and route

Bus on a fixed route where you request a pick-up or drop-off

On-demand services (such as dial-a-ride) where you request a pick-up or drop-off

I haven’t used any transportation services

Question Title

* 5. What are some of the reasons you use transportation services? (Check all that apply)

I don't have regular access to a vehicle

I can't drive for health or legal reasons

I prefer not to drive

It is more affordable than driving a vehicle

It is better for the environment

I don't use community transportation services (Not applicable)

Other reason (please specify)

Question Title

* 6. What are the reasons that keep you from using transportation services more often? If you do not currently use any services, what prevents you from doing so? (Check all that apply)

I don’t know how to use transit

Services don't run WHEN I need it

Services don't run WHERE I need it

It takes too long to get where I want to go

I don’t feel safe using transit

It is too expensive to use transit more often

I don't need to use transit services more often

Other (please specify)

Question Title

* 7. On a scale of 1 to 5, how important would the service changes below be to your community’s public transportation services? (1 = least important and 5 = most important)

	1	2	3	4	5
Increase frequency so buses come more often	Increase frequency so buses come more often 1	Increase frequency so buses come more often 2	Increase frequency so buses come more often 3	Increase frequency so buses come more often 4	Increase frequency so buses come more often 5
Operate service for more hours of the day (run buses earlier in the morning or later at night)	Operate service for more hours of the day (run buses earlier in the morning or later at night) 1	Operate service for more hours of the day (run buses earlier in the morning or later at night) 2	Operate service for more hours of the day (run buses earlier in the morning or later at night) 3	Operate service for more hours of the day (run buses earlier in the morning or later at night) 4	Operate service for more hours of the day (run buses earlier in the morning or later at night) 5
Provide additional service on the weekends	Provide additional service on the weekends 1	Provide additional service on the weekends 2	Provide additional service on the weekends 3	Provide additional service on the weekends 4	Provide additional service on the weekends 5
Add service to a new area or between different areas	Add service to a new area or between different areas 1	Add service to a new area or between different areas 2	Add service to a new area or between different areas 3	Add service to a new area or between different areas 4	Add service to a new area or between different areas 5
Improve connections (transfers) between different services	Improve connections (transfers) between different services 1	Improve connections (transfers) between different services 2	Improve connections (transfers) between different services 3	Improve connections (transfers) between different services 4	Improve connections (transfers) between different services 5
Make it easier to arrange a trip or request a pickup and/or drop-off	Make it easier to arrange a trip or request a pickup and/or drop-off 1	Make it easier to arrange a trip or request a pickup and/or drop-off 2	Make it easier to arrange a trip or request a pickup and/or drop-off 3	Make it easier to arrange a trip or request a pickup and/or drop-off 4	Make it easier to arrange a trip or request a pickup and/or drop-off 5

Question Title

* 8. On a scale of 1 to 5, how important would the improvements below be to your community’s public transportation services? (1 = least important and 5 = most important)

	1	2	3	4	5
Make transit service easier to understand	Make transit service easier to understand 1	Make transit service easier to understand 2	Make transit service easier to understand 3	Make transit service easier to understand 4	Make transit service easier to understand 5
Improve communication of services through technology	Improve communication of services through technology 1	Improve communication of services through technology 2	Improve communication of services through technology 3	Improve communication of services through technology 4	Improve communication of services through technology 5
Make it easier to pay for a ride	Make it easier to pay for a ride 1	Make it easier to pay for a ride 2	Make it easier to pay for a ride 3	Make it easier to pay for a ride 4	Make it easier to pay for a ride 5
Reduce the cost to ride	Reduce the cost to ride 1	Reduce the cost to ride 2	Reduce the cost to ride 3	Reduce the cost to ride 4	Reduce the cost to ride 5
Build more sidewalks and/or bike lanes	Build more sidewalks and/or bike lanes 1	Build more sidewalks and/or bike lanes 2	Build more sidewalks and/or bike lanes 3	Build more sidewalks and/or bike lanes 4	Build more sidewalks and/or bike lanes 5
Improve bus stops to include more seating and shelters or other features	Improve bus stops to include more seating and shelters or other features 1	Improve bus stops to include more seating and shelters or other features 2	Improve bus stops to include more seating and shelters or other features 3	Improve bus stops to include more seating and shelters or other features 4	Improve bus stops to include more seating and shelters or other features 5

Question Title

* 9. Which works best for you? (Choose one) 

Service running on regular routes and regular schedules (fixed-route service)

Service where I can schedule a ride ahead of time for specific location pick-up and/or drop-off (demand response service)

Question Title

* 10. Which improvement would you prefer? (Choose one) 

Improve service on existing transit routes (add more trips to existing routes)

Add service to new areas (add buses and new routes to new areas)

Connect New Mexico: the NM Statewide Public Transportation Plan Rider Survey

Transportation Service Questions

Question Title

* 1. How often do you use your community’s public transportation services? (Choose one)

Question Title

* 2. On which days of the week do you typically use your community’s transportation services? (Check all that apply)

Question Title

* 3. For what purpose do you typically use your community’s transportation services? If you do not currently use transportation services, what type of trip would you consider making if you did? (Choose one)

Question Title

* 4. What type of service or routes do you take most often? (Check all that apply)

Question Title

* 5. What are some of the reasons you use transportation services? (Check all that apply)

Question Title

* 6. What are the reasons that keep you from using transportation services more often? If you do not currently use any services, what prevents you from doing so? (Check all that apply)

Question Title

* 7. On a scale of 1 to 5, how important would the service changes below be to your community’s public transportation services? (1 = least important and 5 = most important)

Question Title

* 8. On a scale of 1 to 5, how important would the improvements below be to your community’s public transportation services? (1 = least important and 5 = most important)

Question Title

* 9. Which works best for you? (Choose one)

Question Title

* 10. Which improvement would you prefer? (Choose one)

* 9. Which works best for you? (Choose one) 

* 10. Which improvement would you prefer? (Choose one) 