Feedback you provide will help Adirondack Health Institute and Fort Drum Regional Health Planning Organization gain further insights from community members in the North Country regarding telehealth utilization, benefits to telehealth services, and barriers that remain to accessing telehealth care and digital equity

Participation in this study is voluntary. You may exit the survey at any time.  Please do not share any personal information such as name, phone number, or email address. All information provided in this survey will be remain confidential.


 
Helpful Definitions:
Telehealth is the use of electronic information and telecommunication technologies to support and promote long-distance clinical health care, patient and professional health-related education, public health, and health administration.

Telemedicine uses two-way electronic audio-visual communications to deliver clinical health care services to a patient at an originating site by a telehealth provider located at a distant site.

Telephonic service uses two-way electronic audio-only communications to deliver services to a patient at an originating site by a telehealth provider located at a distant site.

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* 1. What is your age?

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* 2. In what county do you reside?

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* 3. What type of health insurance do you have?

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* 4. What is the highest level of education that you have completed?

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* 5. Have you ever used telehealth (telemedicine or telephonic) services to meet with your provider? (Check all that apply):

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* 6. If you answered yes for Question 5, what services have you used telehealth/telephonic visits for?

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* 7. What type of device have you used for your telehealth visits? (Check all that apply):

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* 8. What barriers to accessing healthcare services has telehealth helped you to overcome? (Check all that apply):

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* 9. Do any of the below considerations apply to you when offered the opportunity to choose a telehealth visit versus an in-person visit? (Check all that apply):

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* 10. Do you require the following accommodations to successfully participate in your healthcare visits?

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* 11. In the past three months, have any of your medical appointments been cancelled by either your provider or yourself due to COVID-19?

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* 12. IF YES: Of the cancelled visits, would you have kept the appointment if you were able to reschedule it as a telehealth visit?

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* 13. Do you believe your telehealth visits met all your expectations related to the quality of care you received?

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* 14. Are you likely to continue using telehealth after the COVID-19 pandemic?

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* 15. Is there anything else regarding this topic that you would like to mention that we haven't addressed?

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