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* 1. Please tell us about yourself. Note: This information will remain confidential unless you, during a follow-up interview, grant us permission to use it. Your last two fill-in-the-blank answers are not anonymous; please don't answer them unless you're open to having your comments published in PMP

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* 2. Please select the region that best describes your company's area of operations:

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* 3. How would you describe bed bug pressure in your area of operation?

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* 4. Compared to 2017, your number of bed bug jobs in 2018:

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* 5. What percent of your 2018 total revenue stemmed from bed bug management?

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* 6. Compared to 2018, you expect your number of bed bug jobs in 2019 to:

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* 7. What do you project your company's bed bug management revenue will be in 2019?

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* 8. Compared to 2018, you expect your bed bug management revenue in 2019 to:

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* 9. Do you differentiate bed bug job pricing based on infestation severity?

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* 10. Generally speaking, which type of bed bug jobs tend to cost the most?

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* 11. How much, on average, do you charge for a single-bedroom apartment/condo bed bug job involving a severe infestation?

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* 12. How much, on average, do you charge for a bed bug job involving a severe infestation spread across multiple units of an apartment/condo building?

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* 13. How much, on average, do you charge for a bed bug job involving a severe infestation spread across multiple hotel rooms?

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* 14. Have you ever walked away from a job because a customer did not or would not follow your prep instructions?

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* 15. Do you include mattress and/or box spring encasements as part of your comprehensive bed bug management program?

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* 16. Which bed bug management tools, products and services do you use and offer? (Please check all that apply)

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* 17. Do you offer bed bug inspections to existing general pest control and termite management clients?

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* 18. Please complete this sentence: I believe most bed bug-related lawsuits and claims:

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* 19. What are your top 3 opportunities and top 3 obstacles when it comes to bed bug management?

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* 20. What are your top 3 bed bug management dos and your top 3 bed bug management don'ts?

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