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* 1. Please tell us about yourself. Note: This information will remain confidential unless you, during a follow-up interview, grant us permission to use it. Your last three fill-in-the-blank answers are not anonymous; please don't answer them unless you're open to having your comments published in PMP. Providing your contact information will ensure entry in the prize drawing.

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* 2. Please select the region that best describes your company's area of operations:

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* 3. How many service technicians does your company employ?

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* 4. How many branches does your company have?

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* 5. Compared to 2017, your number of cockroach jobs in 2018:

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* 6. Compared to 2018, I expect revenue for our cockroach management services to:

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* 7. What do you project your company's cockroach management revenue will be in 2019?

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* 8. Which of the following types of accounts do you provide cockroach management services? (Please check all that apply).

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* 9. Please rank the below cockroach management account types based on profitability — with 1 being the most profitable and 8 the least profitable

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* 10. What percent of your company's 2019 cockroach management revenue do you project will stem from residential accounts?

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* 11. What percent of your company's 2019 cockroach management revenue do you project will stem from commercial/industrial accounts?

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* 12. What percent of your company's 2019 cockroach management revenue do you project will stem from government/municipal accounts?

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* 13. What do you project your callback rate will be in 2019 on cockroach management jobs?

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* 14. Please select EACH of the following cockroach control tools and techniques you deploy.

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* 15. Please rank the following cockroach management service frequencies — with 1 being the most requested and 4 being the least:

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* 16. Please rank the below opportunities for growing cockroach management revenue  — with 1 being the biggest opportunity and 3 being the smallest:

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* 17. Please rank the below obstacles to growing cockroach management revenue — with 1 being the biggest obstacle and 3 being the smallest:

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* 18. What are your top 3 suggestions for bringing in more cockroach management business?

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* 19. What are your top 3 cockroach management dos and your top 3 cockroach management don'ts?

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* 20. BIG BATTLES: Please share details of the largest cockroach infestation you've battled. What type of structure was involved? How many cockroaches of which species were found, and where? What techniques and general technologies (no brand names, please) were deployed? How many visits, technicians and treatments were needed? How long did it take to achieve 100% control?

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