AFF Mould Register Survey

AFF receives many enquiries from families about damp and mould in SFA and SSFA with families expressing their frustration at being told that the mould is caused by the way we live (the dreaded “lifestyle” word!) and that DIO and Amey never seem to get to the root of the problem and just treat the symptoms.

In 2013 AFF started a mould registry which now has over 1000 addresses on it. We would like to record the address of every house (including SSFA) that has mould in it; this will allow us to build up a picture of areas where there are clusters of SFA affected by mould and will also allow us to see when a family first reports the mould if it has already been reported by the previous family. This database has already given us strong factual evidence to take to Amey and DIO and as a result DIO have instigated a Mould Action Plan and have committed £6 million over 2 years to reduce damp and mould in SFA and have used the AFF database to pinpoint “hotspots”. We don't need your name but just the address and details of which rooms the mould is in and whether you have reported it.

Adding your address to our database will NOT generate a response from AFF or an appointment with Amey and we would ask that you report your damp and mould issues to Amey EVERY time it occurs so that they have a correct record of the issues in your SFA. AFF may pass details of the address of your property to Amey or DIO but will not use your address for any other purpose.

Question Title

* 1. Are you reporting mould in your SFA or SSFA?

SFA (married quarters)

SSFA (hirings)

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* 2. Address of property:

Address 1:

Address 2:

City/Town:

County:

Post code:

Country:

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* 3. In which areas of the house is the mould in and what steps have been taken to resolve the problem?

	Location	Reported to Amey or equivalent	Technical officer visited to assess	Damp meter reading undertaken	Issue has been resolved
Kitchen / Utility Room	Kitchen / Utility Room Location	Kitchen / Utility Room Reported to Amey or equivalent	Kitchen / Utility Room Technical officer visited to assess	Kitchen / Utility Room Damp meter reading undertaken	Kitchen / Utility Room Issue has been resolved
Bathroom	Bathroom Location	Bathroom Reported to Amey or equivalent	Bathroom Technical officer visited to assess	Bathroom Damp meter reading undertaken	Bathroom Issue has been resolved
Toilet	Toilet Location	Toilet Reported to Amey or equivalent	Toilet Technical officer visited to assess	Toilet Damp meter reading undertaken	Toilet Issue has been resolved
Bedrooms	Bedrooms Location	Bedrooms Reported to Amey or equivalent	Bedrooms Technical officer visited to assess	Bedrooms Damp meter reading undertaken	Bedrooms Issue has been resolved
Sitting Room	Sitting Room Location	Sitting Room Reported to Amey or equivalent	Sitting Room Technical officer visited to assess	Sitting Room Damp meter reading undertaken	Sitting Room Issue has been resolved
Dining Room	Dining Room Location	Dining Room Reported to Amey or equivalent	Dining Room Technical officer visited to assess	Dining Room Damp meter reading undertaken	Dining Room Issue has been resolved
Study	Study Location	Study Reported to Amey or equivalent	Study Technical officer visited to assess	Study Damp meter reading undertaken	Study Issue has been resolved

If reported issues have not been resolved, why not:

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* 4. If you have not reported your mould, please could you state why?

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* 5. If AFF needs to gather more evidence on your mould issues and you’re happy for us to contact you, please leave your details below. Your name and email address will only be used for the specific purpose of contacting you with regard to mould issues and your details will not be passed onto any other organisations. Leaving your details will not generate an automatic response. If you have further information or concerns, please contact the AFF Housing Specialist, Cat Calder, on housing@aff.org.uk or 07789 551158

Name:

Email Address: