FCAAP is collecting feedback to help eliminate confusion surrounding the flexibilities implemented by the Agency for Health Care Administration (AHCA) related to Medicaid payments for telehealth services. Please complete this survey to share your feedback on any trouble you have encountered in receiving Medicaid payments for telehealth services.

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* 1. Have you had any trouble not receiving payment for services provided by telemedicine?

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* 2. If yes, which plan(s) did you have trouble receiving payment from?

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* 3. When were the services provided for which payment was not received (month/year)?

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* 4. Have you attempted to resolve the issue with the plan(s)?

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* 5. If yes, what was the result of those attempts?

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* 6. Have you filed a formal complaint with AHCA about the payment issue with the plan(s)?

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* 7. Have any plans told you that they would stop paying for services provided by telemedicine after a specific date?

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* 8. If yes, which plan(s) stated they would stop paying after a specific date, and what date did the plan(s) indicate payment for telemedicine services would end?

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* 9. In what city/county is your practice located?

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