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What is FAStops?
To improve the quality and reliability of its service, Metro started the FAStops project to evaluate all 4,000+ regular service bus stops in the Metro system to ensure that bus stops are not spaced too closely together. The FAStops project evaluated which stops are most used today, which stops may need improvements (such as better accessibility or passenger amenities), and which stops may be removed without significantly impacting access to service, and includes potential cost savings for Metro (funds that can be used to improve service elsewhere in the system).

How Does Bus Stop Spacing Affect Bus Service?
Travel time was listed as one of the top three things our riders wanted to improve their riding experience. When bus stops are spaced appropriately, or "balanced," it can make service faster and more reliable for riders, while preserving convenience and walkability to stops.

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For more information about how balanced bus stop spacing can improve bus service, visit the FAStops project webpage

The project was launched with a pilot program in March 2019 on five routes. The results were encouraging, so Metro extended the program on the remainder of its routes in two phases this year. Phase 2 included 23 routes and took effect Aug. 18, 2019. Phase 3 will include the remaining 23 Metro routes and will be effective Dec. 1, 2019:

Route             # of total stops        # of eliminated stops                      % of total stops
11                                263                               51                                          19%
14X                             125                               27                                          22%
15X                             179                               38                                          21%
16                                217                               49                                          23%
17                                295                               54                                          18%
19                                198                               44                                          22%
20                                210                               37                                          18%
23X                             183                               32                                           17%
24                                257                               70                                           27%
25X                             106                               20                                           19%
28                                136                               36                                           26%
29X                             117                               36                                            31%
30X                             139                               44                                            32%
41                                284                               63                                            22%
42X                               45                                  0                                             0%
51                                267                               42                                            16%
52X                               21                                  0                                              0%
74X                             120                               32                                             27%
75X                               21                                  0                                              0%
78                                386                             106                                            27%
81X                               74                                16                                            22%
82X                               24                                  0                                              0%
85                                  32                                  2                                              6%

 

Please complete this brief survey on the proposed changes so we can determine how they affect our customers. You may also submit comments via email to RouteComments@go-metro.com.

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* 1. Which of the Phase 3 routes do you ride? (check all that apply)

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* 2. Which potential benefits of bus stop balancing are most exciting to you? (check all that apply.)

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* 3. Based on the information provided, do you have any concerns about bus stop balancing? (check all that apply)

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* 4. Any other comments you’d like to share about the FAStops project?

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* 5. OPTIONAL– Enter your name for a chance to win a $30 Metro stored-value card. We will not sell, trade or share your email address but you will be registered to receive Metro’s monthly rider newsletter.

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