Metro Transit is completely redesigning its service in 2023. The goal of the redesign is provide frequent AND more direct service, better access to jobs, and make the system overall easier to use. This complete reboot of service is also necessary to schedule routes around Metro’s future bus rapid transit system that will go into effect in 2024.

We are currently asking for input from seniors and those with disabilities to tell us how the network redesign draft plan may affect your ability to use Metro service.

Fill out this short and quick survey. Your feedback is valuable and will influence decision-making regarding the redesign. 

This survey closes Friday, May 27.

You can also submit further feedback at a public hearing to be held on Tuesday, May 31 or by emailing MetroRedesign@cityofmadison.com.

Redesign Details
Individual Maps
Text Descriptions of Maps
Possible Plan Amendments

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* 1. Do you have a disability?

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* 2. Do you currently use fixed-route service?

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* 3. Do you currently use paratransit?

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* 4. Do you live in accessible housing near a bus stop? 

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* 5. Where do you live? (Please provide street/cross street or provide another landmark.)

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* 6. What are your travel destinations?

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* 7. If you have caregivers who travel by bus, where do they live?

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* 8. If you don’t use paratransit service now, do you anticipate needing paratransit after Metro’s redesign?

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* 9. Do you have any specific feedback on the redesign related to your disability?

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* 10. Do you have anything else you'd like to share?

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