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Schneck Medical Center Wayfinding & Signage Survey

Help Us Improve Your Experience

At Schneck Medical Center, we are committed to making it easier for patients and visitors to find their way throughout our campus. If you have visited our main hospital campus at 411 West Tipton Street in Seymour within the past year, we would appreciate your feedback.

Your input will help us identify opportunities to improve our signs, maps, and directions, making navigation simpler and more convenient for everyone who visits Schneck.

Thank you for taking a few moments to share your experience and help us enhance the patient and visitor journey.
1.When was your most recent visit to Schneck Medical Center?
2.Which entrance did you use during your most recent visit?
3.Which destination were you trying to find during your most recent visit?
4.During your most recent visit, how easy was it to find the correct entrance?
5.How easy was it to find your final destination inside the building?
6.Did you need assistance finding your destination?
7.If you needed help, where did you become confused? (Select all that apply)
8.Thinking about your most recent visit, the outdoor signs helped me find the correct entrance.
9.Indoor signs were easy to see and read.
10.Signs were located where I needed them most.
11.The names used on signs were clear and easy to understand.
12.Did you use a map during your visit?
13.If you used a map, how helpful was it?
14.What would have made finding your destination easier? (Select up to 3)
15.Were there any words, department names, or directions that were confusing?
16.Where would maps be most helpful? (Select all that apply)
17.Did any of the following make it harder to find your destination? (Select all that apply)
18.What would help improve communication and directions?
19.On a scale of 0-10, how confident are you that a first-time visitor could find their destination at Schneck Medical Center without assistance?
0 Not Confident
10 Extremely Confident
20.Overall, how would you rate your experience finding your way during your most recent visit?
21.Please share any additional suggestions that would improve wayfinding, signage, parking directions, or navigation at Schneck Medical Center.