Patient Experience Survey 2024
1.
The last time you were sick or were concerned you had a health problem, how many days did it take from when you first tried to see your Nurse Practitioner to when you actually saw them or someone else at the clinic?
same day
next day
2-19 days
20 or more days
Not applicable/I don't know
Other (please specify)
2.
Did you get an appointment on the day you wanted or within an acceptable time?
Yes
No
3.
How many times in the last 12 months have you received care at a walk-in clinic or emergency room?
None
1-3
4-6
7-9
10+
4.
If you received care at a walk-in clinic or emergency room, what was the reason?
Appointment at this clinic not available
It was an evening, weekend, holiday
Other
Other (please specify)
5.
Have you been admitted to hospital in the last 12 months?
Yes
No
6.
If yes, did you have follow up from the clinic about your admission to hospital?
Yes
No
7.
Do you take prescription medications on an ongoing basis?
Yes
No
8.
If yes, have you reviewed the medications you take in the last 12 months with your NP or the Pharmacist?
Yes
No
Other/Don't know
9.
When you see your health care provider, how often do they, or someone else at the clinic give you an opportunity to ask questions about your recommended treatment?
Always
Usually
Sometimes
Rarely
Never
Current Progress,
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