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Charge reconciliation policies and workflows
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1.
Does your organization have formal charge reconciliation policies and workflows?
(Required.)
Yes
No
I don't know
None of the above
2.
If your organization has formal policies and workflows, how well do you believe they are supported and followed by clinical departments?
All clinical departments support and follow the policies and workflows
Most (about at least 75%) clinical departments support and follow the policies and workflows
Some (about 40% or fewer) clinical departments support and follow the policies and workflows
No clinical departments support and follow the policies and workflows
I don't know
None of the above
3.
Please briefly describe your organization's charge reconciliation policy.
4.
Please describe your organization's charge reconciliation workflows.
5.
If your organization has formal policies and workflows, do you believe that the C-suite understands and supports them?
Yes
No
I don't know
None of the above
6.
When was the last time your organization's charge reconciliation policies and workflows were reviewed and/or updated?
Within the past 12 months
Two to three years ago
Four to five years ago
More than five years ago
Never
I don't know
None of the above
7.
What do you believe is the value of having formal charge reconciliation policies and workflows?
8.
What is the biggest challenge to maintaining and enforcing formal charge reconciliation policies and workflows?
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9.
Please enter your name (including credentials, such as RHIA, CPC), job title and organization, and email address.
(Required.)
Name (including credentials, such as RHIA, CPC)
Job title and organization
Email address