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Neerim Health Community Survey
Shaping Local Healthcare
Neerim Health is planning services for our new Health Hub and future model of care.
We are committed to maintaining safe, local services while building a sustainable future for our community.
This survey asks about your health needs, priorities, and views on future services.
✅ Takes 8–10 minutes
✅ Focused on future improvements
✅ Responses are confidential
Your input will directly inform planning and future decisions.
Section 1 - About You
*
1.
Role in Community
(Required.)
Local Resident
Patient or Carer
Health Worker
Volunteer / Donor
Other (please specify)
*
2.
Age Group
(Required.)
Under 25
25-44
45-64
65-74
75+
*
3.
Use of Local Health Services
(Required.)
Frequently (monthly or more)
Occasionally (a few times a year)
Rarely
Not Currently
Section 2 - Health Needs & Access
*
4.
Important Local Services
Which health services are most important to you to access locally?
Select at least 1 and up to 5 answers.
(Required.)
GP / Primary Care
Nursing / Chronic Disease Care
Allied Health (Physio, OT, etc)
Mental Health Support
Support for Older People
Rehabilitation / Recovery Services
Preventative Health Programs
Telehealth (Remote Specialist Access)
Urgent / Same-day Care
Other (please specify)
*
5.
Importance of Local Access
(Required.)
Very Important
Important
Somewhat Important
Not Important
*
6.
Barriers to Access
Select at least 1 and up to 3 answers.
(Required.)
Travel distance
Cost
Waiting times
Limited services available
Difficulty getting appointments
Lack of transport
Lack of information
Other (please specify)
Section 3 - Future Services (Health Hub)
*
7.
Value of Future Services
(Required.)
Not Needed
Nice to Have
Important
Essential
GP / primary care expansion
Not Needed
Nice to Have
Important
Essential
Allied health & rehabilitation
Not Needed
Nice to Have
Important
Essential
Mental health services
Not Needed
Nice to Have
Important
Essential
Telehealth access to specialists
Not Needed
Nice to Have
Important
Essential
Community health & prevention programs
Not Needed
Nice to Have
Important
Essential
Group programs (exercise, education)
Not Needed
Nice to Have
Important
Essential
Patient support spaces
Not Needed
Nice to Have
Important
Essential
*
8.
Top Priorities for New Services
Select at least 1 and up to 3 answers.
(Required.)
Expanding existing services
Adding new specialist services (telehealth/visiting)
Increasing preventative/community programs
Supporting ageing in the community
Improving access (hours, availability)
Maintaining a broad range of local services
Section 4 - Trade-offs & Sustainability
Neerim Health must ensure services are safe, staffed, and financially sustainable into the future.
*
9.
Which approaches should be part of Neerim Health's future model?
Select at least 1 and up to 3 answers.
(Required.)
Local access to core health services
Closer collaboration with the public health network to improve local access and sustainability
Telehealth access to specialists
Visiting specialist services
Expanded allied health and rehabilitation
Broader range of services, even if some are less frequent
Services focused on long-term sustainability
Other (please specify)
*
10.
Looking ahead, how desirable would closer collaboration between Neerim Health and public health services across Gippsland be if it helped improve access to care, workforce recruitment, specialist services and long-term sustainability?
(Required.)
Very desirable
Desirable
Neutral / Unsure
Undesirable
Very undesirable
*
11.
What benefits would you most hope to see from closer collaboration with other Gippsland health services?
Select at least 1 and up to 3 answers.
(Required.)
Better access to specialist services
Improved ability to attract and retain staff
More local services available
Better coordination of care
Greater financial sustainability
Access to shared expertise and technology
No significant benefit
Other (please specify)
*
12.
Which statement best reflects your view?
(Required.)
Neerim Health should remain independent while increasing collaboration with other Gippsland health services.
Neerim Health should explore formal partnerships if they improve local services.
I would support any structure that improves local healthcare outcomes.
I am concerned that stronger integration could reduce local decision-making.
Unsure
*
13.
How comfortable would you be using telehealth for specialist appointments when a local specialist is not available?
(Required.)
Very comfortable
Comfortable
Neutral
Uncomfortable
Very uncomfortable
Not applicable
*
14.
When would telehealth be acceptable?
Select all that apply.
(Required.)
Initial consultation
Follow-up appointments
Routine specialist reviews
Mental health consultations
Never preferred
Other (please specify)
Section 5 - Future Direction & Confidence
*
15.
Neerim Health cannot maximise every aspect of care at the same time. Our priority is ensuring that services are safe and high quality. Thinking about the next 5–10 years, which other THREE outcomes are most important for the future of local healthcare in our community?
Select at least 1 and up to 3 answers.
(Required.)
Maintaining local access to healthcare services
Keeping services financially sustainable for the long term
Expanding access to specialist care (including telehealth and visiting services)
Supporting older people to remain living independently in the community
Attracting and retaining doctors, nurses and other health professionals
Improving access to appointments and reducing waiting times
Expanding rehabilitation and allied health services
Increasing preventative health and wellbeing programs
Ensuring community input informs future decisions
*
16.
What would give you confidence in Neerim Health's future plans and services?
Select at least 1 and up to 3 answers.
(Required.)
Clear communication about future plans
Evidence that services are sustainable
Access to core local services
Partnerships that bring more services locally
Visible community involvement
Stable, qualified workforce
Strong governance and leadership
Other (please specify)
Section 6 - Final Input
*
17.
Future Vision
In one or two sentences, what would a strong and successful future health service for this community look like to you?
200 word maximum
(Required.)
Section 7 - Stay Informed
18.
Stay Updated
No
Yes (please provide email)
All done!
Thank you for completing the Neerim Health Community Survey.
Neerim Health Incorporated
29-39 Main Neerim Road
Neerim South VIC 3831