Client Satisfaction Surveys

Spring River Mental Health and Wellness Client Satisfaction Survey

SRMHW is committed to offering the best services possible. To accomplish this, we need your your help. Please take a few minutes to answer the following questions. You do not need to identify yourself or your or your child. All answers are confidential. However, if you would like a personal response, please add your name and phone number in the comments section below.

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* 1. Office Location:

Riverton

Columbus

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* 2. I feel welcome and safe when entering the building.

4 = True

3 = Mostly True

2 = Sometimes True

1 = Not true at all

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* 3. The waiting area is comfortable and clean.

4 = True

3 = Mostly True

2 = Sometimes True

1 = Not true at all

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* 4. I feel the information I share is private and my privacy is respected.

4 = True

3 = Mostly True

2 = Sometimes True

1 = Not true at all

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* 5. I was actively involved in developing my or my child's treatment plan(s).

4 = True

3 = Mostly True

2 = Sometimes True

1 = Not true at all

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* 6. The services received helped me or my child deal deal with our problem(s).

4 = True

3 = Mostly True

2 = Sometimes True

1 = Not at all true

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* 7. Spring River's hours of operation met my needs. If not please select 'other' and provide more information in the text box.

4 = True

3 = Mostly True

2 = Sometimes True

1 = Not at all true

Other (please specify)

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* 8. I was treated respectfully and with courtesy by front desk staff.

4 = True

3 = Mostly True

2 = Sometimes True

1 = Not at all true

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* 9. I would recommend Spring River to a friend in need of similar services.

4 = True

3 = Mostly True

2 = Sometimes True

1 = Not at all true

Groups: If you attend one or our group services, please rate your satisfaction with these services below.

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* 10. The days group are held and the length of time of the group is beneficial for me or my child.

4 = True

3 = Mostly True

2 = Sometimes True

1 = Not at all true

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* 11. Group services meet me or my child's need for improving well-being and help me my child address the reasons for seeking services.

4 = True

3 = Mostly True

2 = Sometimes True

1 = Not at all true

Client Satisfaction Surveys

Spring River Mental Health and Wellness Client Satisfaction Survey

Question Title

* 1. Office Location:

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* 2. I feel welcome and safe when entering the building.

Question Title

* 3. The waiting area is comfortable and clean.

Question Title

* 4. I feel the information I share is private and my privacy is respected.

Question Title

* 5. I was actively involved in developing my or my child's treatment plan(s).

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* 6. The services received helped me or my child deal deal with our problem(s).

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* 7. Spring River's hours of operation met my needs. If not please select 'other' and provide more information in the text box.

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* 8. I was treated respectfully and with courtesy by front desk staff.

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* 9. I would recommend Spring River to a friend in need of similar services.

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* 10. The days group are held and the length of time of the group is beneficial for me or my child.

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* 11. Group services meet me or my child's need for improving well-being and help me my child address the reasons for seeking services.

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* 12. Please share any additional comments you have regarding services at Spring River Mental Health and Wellness: