1. Spring Clean Survey

As the manager of Spring Clean, I want to thank you for giving us the opportunity to serve you. Please help us to do better for you by taking a couple of minutes to fill out this survey.

Question Title

* 1. Which shop did you visit?

Question Title

* 2. How often do you use 'Spring Clean'?

Question Title

* 3. How far do you travel to Spring Clean?

Question Title

* 4. Overall how satisfied are you with the service you get from Spring Clean?

Question Title

* 5. Please rate the following accordingly:

  Excellent Good Average Fair Poor Not Applicable
Staff greeted you and offered to help you...
Staff were friendly and cheerful throughout...
Staff answered any questions you had...
Staff showed knowledge of garment care...
The quality of the Dry Cleaning is...
The quality of washing is...
The cleanliness of the facilities was...
Overall, how would you rate our customer service?

Question Title

* 6. Are you likely to use Spring Clean again?

Question Title

* 7. Would you recommend Spring Clean to your friends and family?

Question Title

* 8. Is there anything that we do particularly well? Please tell us:

Question Title

* 9. Feel free to add your comments here. Is there anything that you would like to see us improve upon?

Question Title

* 10. Please fill in your contact details, especially if you would like to be contacted back:

T