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Small Business Success in Elkins, WV

Students in the Management Information Systems class at D&E College are surveying small businesses in the Elkins area to help identify additional assistance they may need to be successful. Your honest responses will assist the students in making recommendations to organizations that are able to provide assistance and support to small businesses. Please trust that your responses will remain anonymous, unless you choose to identify yourself. Survey results will be kept confidential and aggregated for reporting purposes.

Thank you for completing this survey! If you have questions or concerns, please contact Dr. Susan Aloi at alois@dewv.edu.
1.Which of the following best describes your business's primary industry? (select one)
2.How long has your business been operating in the Elkins area? (select one)
3.Number of full and part-time employees (including yourself)
4.Where is the primary location of your business?
5.What is your primary role in the business? (select one)
6.Which factors have contributed to the success of your business? (select all that apply)
7.What's going well for your business right now?
8.How challenging for your business are the following issues?
Not currently a challenge
Somewhat of a challenge
VERY challenging
marketing/advertising
social media marketing
attracting & retaining qualified staff
access to financing
infrastructure/facilities
operating costs (rent, utilities, supplies, etc.)
supply challenges
competition
parking
accessibility
local regulations/permits
seasonal demand
limited foot traffic
9.What city laws or rules would you consider an obstacle to starting or successfully operating a business in Elkins? Please skip this item if your business is located outside the City of Elkins.
10.What assistance or resources would be most helpful to your business? (select all that apply)
11.What are the top three kinds of assistance most needed by your business at this time?
12.Please share any additional comments or suggestions that could assist small businesses in the Elkins area.
13.If you would like someone to follow up with you for assistance with your specific business, please provide a point of contact. Be sure to include a name, email address, and phone number of the contact. OR, you may send an email to Dr. Susan Aloi at alois@dewv.edu.
Thank you for taking the time to complete this survey! Your feedback is essential in helping to strengthen and support small businesses in Elkins.