TeleCare is a FREE telephone reassurance program that offers a daily connection and supports caregiving services already in place. Our trained Reassurance Specialists provide friendly calls to seniors and/or those with disability.

The TeleCare program aims to reduce isolation, loneliness, and depression, and help people to remain independent in their homes. Specifically, TeleCare offers:

-Emotional support and a friendly check-in
-Medication reminders
-Safety checks
TeleCare provides clients with the comfort of knowing that someone will contact them on a regular basis. It also offers families the peace of mind that their loved ones are being checked on daily. Each client has a safety plan in place and a designated contact is alerted if we are unable to reach a client by telephone.

TeleCare calls are made 365 days a year between 7am and 10pm. The time and frequency of calls depends on a person’s needs and preferences. If you or someone you know is interested in learning more about TeleCare, please call 315.218.1915 or email You may also complete this brief online form and someone will reach out by telephone to follow up.

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* 1. Contact Information

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* 2. How did you hear about TeleCare?

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* 3. What type of supportive call would be most helpful? (you may select more than one)