Exit this survey * 1. How would you rate your overall experience with iseekblinds? Excellent Good Average Below Average Poor Rate your experience Rate your experience Excellent Rate your experience Good Rate your experience Average Rate your experience Below Average Rate your experience Poor * 2. How would you rate the following? Excellent Good Average Below Average Poor N/A Free Colour Sample Service Free Colour Sample Service Excellent Free Colour Sample Service Good Free Colour Sample Service Average Free Colour Sample Service Below Average Free Colour Sample Service Poor Free Colour Sample Service N/A Product Range Available Product Range Available Excellent Product Range Available Good Product Range Available Average Product Range Available Below Average Product Range Available Poor Product Range Available N/A Product Information & Details Product Information & Details Excellent Product Information & Details Good Product Information & Details Average Product Information & Details Below Average Product Information & Details Poor Product Information & Details N/A How to Measure Instructions How to Measure Instructions Excellent How to Measure Instructions Good How to Measure Instructions Average How to Measure Instructions Below Average How to Measure Instructions Poor How to Measure Instructions N/A How to Install Instructions How to Install Instructions Excellent How to Install Instructions Good How to Install Instructions Average How to Install Instructions Below Average How to Install Instructions Poor How to Install Instructions N/A Video instructions and guidance Video instructions and guidance Excellent Video instructions and guidance Good Video instructions and guidance Average Video instructions and guidance Below Average Video instructions and guidance Poor Video instructions and guidance N/A How to Order process How to Order process Excellent How to Order process Good How to Order process Average How to Order process Below Average How to Order process Poor How to Order process N/A Customer Service Customer Service Excellent Customer Service Good Customer Service Average Customer Service Below Average Customer Service Poor Customer Service N/A Communication from iseekblinds Communication from iseekblinds Excellent Communication from iseekblinds Good Communication from iseekblinds Average Communication from iseekblinds Below Average Communication from iseekblinds Poor Communication from iseekblinds N/A * 3. When using the iseekblinds website how would you rate the following? Extremely easy Very easy Moderately easy Slightly easy Not at all easy N/A Navigation Navigation Extremely easy Navigation Very easy Navigation Moderately easy Navigation Slightly easy Navigation Not at all easy Navigation N/A Finding Information Finding Information Extremely easy Finding Information Very easy Finding Information Moderately easy Finding Information Slightly easy Finding Information Not at all easy Finding Information N/A Using Quick Quote Using Quick Quote Extremely easy Using Quick Quote Very easy Using Quick Quote Moderately easy Using Quick Quote Slightly easy Using Quick Quote Not at all easy Using Quick Quote N/A Downloading Check Measure Worksheets Downloading Check Measure Worksheets Extremely easy Downloading Check Measure Worksheets Very easy Downloading Check Measure Worksheets Moderately easy Downloading Check Measure Worksheets Slightly easy Downloading Check Measure Worksheets Not at all easy Downloading Check Measure Worksheets N/A Viewing the Videos Viewing the Videos Extremely easy Viewing the Videos Very easy Viewing the Videos Moderately easy Viewing the Videos Slightly easy Viewing the Videos Not at all easy Viewing the Videos N/A Viewing Photo Galleries Viewing Photo Galleries Extremely easy Viewing Photo Galleries Very easy Viewing Photo Galleries Moderately easy Viewing Photo Galleries Slightly easy Viewing Photo Galleries Not at all easy Viewing Photo Galleries N/A Placing an order Placing an order Extremely easy Placing an order Very easy Placing an order Moderately easy Placing an order Slightly easy Placing an order Not at all easy Placing an order N/A Checkout Process Checkout Process Extremely easy Checkout Process Very easy Checkout Process Moderately easy Checkout Process Slightly easy Checkout Process Not at all easy Checkout Process N/A * 4. How did you first find the iseekblinds website? From an email link Typed the URL into a browser Instagram I'm a returning Customer facebook Katrina Chambers From a link on another site Search engine result i.e. Google Homeone Pinterest Myhomestyle Whirlpool Forum Australian Made website Clicked on an advertisement Referred by a friend Houzz Other (please specify) * 5. Which of the following best describes how often you would visit our website before making a purchase? One 2 - 3 times 3 - 4 times 5+ times * 6. How likely are you to recommend our website to others? Extremely likely Very likely Moderately likely Slightly likely Not at all likely * 7. Do you have any suggestions as to how we can improve? Done
