For the 6th edition of the annual South African CX Report we are inviting business leaders to complete this short survey. The findings will supplement the data from our 2 000 consumer responses to build a picture of the state of CX in South Africa. The report, which is co-authored by ovatoyou, Julia Ahlfeldt CX Consulting and Rogerwilco, will be released in July 2024.

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* 1. Which industry are you in?

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* 2. What is your position in the company?

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* 3. What department are you in?

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* 4. Do you work for an organisation that operates in South Africa?

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