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Kent Memorial Library (Suffield) Community Survey 2026

Please answer each question to the best of your ability. All responses are anonymous.
Usage
1.Do you have a Kent Memorial Library card?
2.How many times have you personally, or a member(s) of your family, used Kent Memorial Library (Suffield) services in the past year?(Required.)
3.If you answered “Never” to question #2, what kept you or your family member(s) from using the library in the past year? (Choose all that apply)
4.If you or a member(s) of your family have used the Kent Memorial Library (Suffield) during the past year, which of the following services did you use? (Choose all that apply)(Required.)
5.If you used the Library’s website in the last year, which of the following did you do while on our website? (Choose all that apply)
6.How important are the following services offered by the Kent Memorial Library to you?(Required.)
Very Important to Me!
Somewhat Important to Me
Neutral
Not Important to Me
Borrowing materials
Technology assistance
Reference/Research assistance
Adult programs/events/movies
Teen programs/events/movies
Children’s programs/events/movies
Family programs/events/movies
Computers, Wi-Fi, printers, photocopying
Local history resources
Study areas
Social space
Book recommendations
Home-bound services
Online services (website, catalog, databases, genealogy)
Community meeting space
7.What, if any, of these things would make you visit the library more often? (Choose all that apply)
8.If you are not a current resident of Suffield, why do you use the services of the Kent Memorial Library instead of at your home library? (Choose all that apply)
Marketing
9.Do you follow the Library on social media?
10.How do you hear about Library programs/events/news? (Choose all that apply)
Community Perception
11.What would you say is the Library’s reputation in the community?(Required.)
12.To what extent do you agree or disagree with the following statements:(Required.)
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
The Library provides valuable services to the community
The Library provides valuable services to me
The library understands my needs
The staff is helpful
The staff is friendly
The building meets my expectations
The selection of materials meets my expectations
I would recommend the Library to my family and friends
There is room for improvement in the services the library provides
13.When you think of the Kent Memorial Library, what 3 words would you use to describe it now? (please separate each word with a comma)
14.When you think of the Kent Memorial Library, what 3 words would you like to describe the Library in the future? (please separate each word with a comma)
Demographics

*These questions help us to plan programs and services that meet the needs of specific community population groups*
15.Are you a current resident of Suffield?
16.What is your age?
17.Which of the following best describes your gender identity?
18.What is your employment status?
19.Do you describe yourself as a person with a disability?
Additional Comments:
20.Please share any other comments or feedback you have below:
21.May we use your comments in our marketing or publicity materials?
Thank you for taking the time to share your feedback—your input plays a vital role in helping us better understand and respond to the needs of our community.