The Kenai Peninsula Borough is working with Agnew::Beck Consulting to improve communication to Borough residents. The purpose of this 5-minute survey is to identify how residents perceive the Borough and how they prefer to receive information from the Borough.

Thank you for sharing your thoughts, your feedback is important to us!

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* 1. Which of the following words best describe the Borough? Select all that apply.

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* 2. Please rate your last experience with the Borough with regard to each of the following:

  5 - Exceeded Expectations 4 3 - Met Expectations 2 1 - Below Expectations
Friendliness
Knowledgeability
Responsiveness
Professional
Clarity
OVERALL

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* 3. Which of these Borough services have you used in the past year? Select all that apply.

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* 4. Where have you seen or heard about the Borough? Select all that apply.

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* 5. Please rate the communication you receive from the Borough with regard to each of the following. These may include in-person interactions, public meetings, online an/or printed materials.

  5 - Exceeded Expectations 4 3 - Met Expectations 2 1 - Below Expectations
Clarity of content
Timeliness of content
Purpose of content
Overall effectiveness

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* 6. What is your preferred way to receive and share news? Select all that apply.

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* 7. Age

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