We would be grateful if you took a few minutes to complete our customer survey 2026

Jersey Post Customer Survey 2026

Question Title

* 1. On a scale of 1 to 10, how likely is it that you would recommend Jersey Post to a friend or colleague, where 1 is least likely and 10 being very likely?

1

2

3

4

5

6

7

8

9

10

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* 2. How do you rate your experience of Jersey Post's local delivery service on-island?

Very good

Good

Satisfactory

Poor

Very Poor

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* 3. How do you rate your experience of post sending off-island to the UK?

Very Good

Good

Satisfactory

Poor

Very Poor

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* 4. What is the most important thing to you about the island's postal service?

Reliable service

Receiving letters

Customer service

Receiving parcels

Value for money

Other (please specify below)

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* 5. When thinking about potential future postal services, what is the most important to you?

App/online services

Sunday deliveries

Convenient drop off points for parcels/returns

Collection from home

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* 6. Do you have any comments you would like to add on how you think we could improve our services? If so, please use the space below:

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* 7. Is there Jersey Post employee (postie, counter colleague or other) who you think goes above and beyond, and deserves a special mention? If so, please let us know who!

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* 8. If you'd like to enter our competition to win one of three £100 Amazon vouchers, please select "yes" and provide your contact details:

Yes

No

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* 9. Your details:

Name

House Name or Number

Address Line 1

Address Line 2

Parish

Postcode