1. User Survey

Here's your chance to help build the future of the Silver City Public Library. Through this survey, we hope to learn how the library can better serve your needs. Whether you are a current library user or not, we need your input.
 
The survey will require 10 to 15 minutes to complete. All respondents will remain anonymous, and all answers are confidential. 
 
Please take a few minutes today to answer each question on the survey. Your responses will be processed confidentially and only group data will be made available.
 
If you have any questions regarding the survey or would like a copy of the survey results, please call the library at (575) 538-3672 and ask for the director or the assistant director or email us at ref@silvercitymail.com
 
Thank you for your contribution to this important survey. We're looking forward to seeing you at the library!

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* 1. What is your age?

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* 2. In what area do you live?

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* 3. Are there any children between the ages of 0-18 in your household?

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* 4. Do you have a library card?

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* 5. How do you use the library? Check any that apply.

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* 6. How often do you visit the library in person?

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* 7. How often do you visit the library online?

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* 8. How important is each of the following subjects to you? check all that apply.
Adult Materials
Non-Fiction

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* 9. Adult Materials
Fiction

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* 10. How important is each of the following formats to you? Check all that apply.

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* 11. How important is each of the following subjects and formats to you? Check any that apply.
Teen Materials
Non-fiction books

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* 12. Teen Materials
Fiction Books

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* 13. How important is each of the following formats to you? Check any that apply.

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* 14. How important is each of the following subjects and formats to you? Check any that apply.
Children's Materials
Nonfiction Books

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* 15. Children's Material
Fiction Books

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* 16. How important is each of the following formats to you? Check any that apply.

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* 17. Customer Service
How satisfied are you with the following services?

  Not Satisfied Somewhat Satisfied Satisfied Very Satisfied
Customer service (overall)
Research assistance
Local history assistance
Job seeking assistance
Technology assistance

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* 18. Technology
When using the library's technology, which of the following do you use?

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* 19. How satisfied are you with the following service?

  Not Satisfied Somewhat Satisfied Satisfied Very Satisfied
Computers with internet
Printing
Wireless internet
Technology classes
Gaming
Borrowing internet hotspot devices
Computers with word processing

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* 20. What type of technology would you like to see? Check any that apply.

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* 21. Programs
If you have attended a library activity in the past, how satisfied were you with the event?

  Not Satisfied Somewhat Satisfied Satisfied Very Satisfied
Adult activities
Children's activities
Teen activities

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* 22. How do you find out about library programs/services?Check any that apply.

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* 23. How interested are you in the following activities? Check any that apply.

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* 24. Digital Services
When using the library's digital/online resources, which of the following do you use?

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* 25. What types of digital/online resources interest you? Check any that apply.

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* 26. I would use the library's digital/online resources more often if: (check any that apply)

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* 27. Other Services
How satisfied are you with following services?

  Not Satisfied Somewhat Satisfied Satisfied Very Satisfied
Meeting rooms
Copier
Teen Room
Children's room

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* 28. The current library hours are as follows:
Sunday           Closed
Monday           9-6pm
Tuesday           9-6pm
Wednesday     9-6pm
Thursday         9-6pm
Friday               10-5pm
Saturday          10-3pm

How satisfied are you with the following service?

  Not Satisfied Somewhat Satisfied Satisfied Very Satisfied
Hours

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* 29. If not satisfied with the current hours, what changes would you like to see?

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* 30. Is there anything not covered in the survey above that you would like to comment on?

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* 31. What do you value most about the library?

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