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Patron Satisfaction Survey - 2025

The Florida Division of Blind Services is grateful to have you as a patron of the Braille and Talking Book Library! We appreciate the opportunity to provide you with quality, entertaining, and enriching audio and braille materials. With every service we provide, we aim to meet and exceed your expectations.

Here’s your chance to tell us how we’re doing. We’d love your feedback! You will not be asked or required to provide your name or any identifying information.


1.How satisfied are you with library services overall?
2.How would you rate your satisfaction with the quality of library services?
3.How satisfied are you with the speed of library material delivery?
4.How satisfied are you with Reader Services response time to your inquiries?
5.What types of library events would you like to be offered? These include online, in person, or both. Select as many as you like.
6.If you receive the bureau wide newsletter, are you satisfied with the content?
7.1. What types of newsletter content would you like to have?
8.Are there materials or events not currently being offered by the library that you'd like to have access to? For example, are you interested in accessible games with tactile pieces and/or large print features like playing cards, Yahtzee, Connect Four, or board games?
9.How can we make your library experience better, or, is there anything else not covered here you would like to share? Please call 1-800-226-6075 or email OPAC_librarian@dbs.fldoe.org with specific account requests.
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