The Institute is conducting this survey to better understand the impacts of the COVID-19 pandemic on social service providers in Northeastern Pennsylvania.

Your response to this survey on behalf of your organization will help us in our research on how agencies are responding to COVID-19 and how the situation has affected service delivery, processes and procedures, volunteering, and fundraising. We will attempt to identify best practices that are helping organizations respond most effectively to the pandemic in an attempt to share those lessons learned with the broader regional community of service providers. The survey is less than 5 minutes long.

Your responses will be confidential, and used only for the purposes described here.

If you have any questions, please contact Teri Ooms (ooms@institutepa.org) or Andrew Chew (chew@institutepa.org). 

Thank you for your participation.
The Institute

Question Title

* 1. Please provide a brief description of the type of work your organization does?

Question Title

* 2. Which of the following areas does your local office serve? Check all that apply.

Question Title

* 3. How has the pandemic affected the needs of the population you serve in the short-term?

Question Title

* 4. How has the pandemic affected the longer-term needs of the population you serve?

Question Title

* 5. On a scale of 1 to 5, rate how much the pandemic has disrupted your organization's ability to provide services?

Question Title

* 6. What modifications has your agency taken to deliver services safely in light of the current situation?

T