Thank you in advance for sharing your thoughts on our communities' animal welfare needs in the years ahead, as well as IVHS/SGVHS's strengths and opportunities.

As we begin a strategic planning process to guide our next few years, we want to hear from our communities and learn more about your needs and opinions.

To help us do that, please complete this survey no later than 5PM on Friday, July 10th.

Responses are completely anonymous and go directly to our third-party facilitator, who will share key results with us later this summer.

PLEASE NOTE, though: In order to collect the most useful data possible, we need everyone responding to this survey to be in one of two groups:

1. People who live in one of the communities we serve: Chino Hills, Claremont, Covina, Diamond Bar, Glendora, La Habra, La Verne, Pomona, San Dimas, San Gabriel or Temple City;

OR

2. People who live outside those communities but have interacted with IVHS and SGVHS, perhaps through adopting a pet from us or using our low-cost spay/neuter or veterinary services.

Thank you for your time and input, and we look forward to learning from you through this survey.


Question Title

* 1. Please let us know what community you live in (choose one from the menu):

Question Title

* 2. How important are the following animal welfare issues to you?

  Extremely important Important No opinion / not sure Unimportant Extremely unimportant
Preventing animal cruelty / humane education
Finding homes for homeless pets / shelter adoptions
Affordable spay/neuter services for family pets
Affordable vaccines
Affordable basic veterinary care (annual check-ups, etc.)
Not turning away stray, healthy pets when kennel space is at capacity
Trap-neuter-return programs for stray and feral cats
Reconnecting lost pets with their owners
Affordable microchipping
Behavioral support / dog and cat training
Owners being able to surrender pets to a shelter
People co-existing well with wildlife
Foster programs to save lives instead of euthanizing pets

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* 3. How effectively are the following animal welfare issues addressed in your community?

  Very effectively Effectively No opinion / not sure Ineffectively Very ineffectively
Responding to animal cruelty calls by Animal Control
Responding to stray animal calls by Animal Control
Finding homes for homeless pets
Helping pet owners afford veterinary care
Managing feral and stray cats
Reconnecting lost pets with their owners
Responsiveness to wildlife, including education and/or calls for service
Providing pet resources to keep pets in homes (i.e. pet food pantry, free rehoming service, behavior training)
Addressing reported pet nuisance issues

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* 4. How would you describe animal welfare services in your community over the last two to three years? (Please choose one.)

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* 5. How effectively are the Inland Valley and San Gabriel Humane Societies providing the following programs and services?

  Very effectively Effectively No opinion / not sure Ineffectively Very ineffectively
Affordable spay and neuter services for pet owners
Adoption programs through their shelters
Trap-neuter-return program for stray and feral cats
Pet wellness (including microchip and vaccine services)
Reconnecting lost pets with their owners
Humane education and preventing animal cruelty
Helping pet owners know what services and support is available to them
Responsiveness on emergency calls for animal control services
Access to affordable veterinary services
Accessibility to view animals available for adoption
Adoption hours and the adoption process (morning queue and afternoon walkthroughs)
Communication about an animal related issue (e.g., barking dog, noisy animal, dog bite, dangerous dog)

Question Title

* 6. Please rank how important each of these animal welfare priorities should be for the Inland Valley and San Gabriel Humane Societies in the next few years.

(Click on up/down arrows to choose a ranking.)

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