ILA is reaching out to the Illinois library community to gather input on how to improve the organization. Whether you're a personal member, an institutional member, not a member, or someone who has attended events or participated in activities and programs, we invite you to help make the organization better.

You can contribute by completing this survey by Friday, July 3, 2026. Those who complete the survey will be entered into drawings for prizes, including a $150 Visa gift card, a $100 Visa gift card, a complimentary registration to attend Reaching Forward North or South 2027, and a complimentary registration to attend the 2026 ILA Annual Conference. There will be one winner for each prize. Conference registrations will not be transferable unless the winner is a library director.

This is a detailed survey, with questions covering communication, events, professional development, and membership, so we ask that you please take your time to complete it and provide honest responses.

If you have any questions about the survey, please contact ILA Communications and Engagement Manager Tamara Jenkins at tjenkins@ila.org.

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* 1. Please select the title that best describes you

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* 2. Are you a librarian?

MEMBERSHIP, COMMITTEE, AND FORUM QUESTIONS

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* 3. Do you feel ILA is a valuable resource for Illinois librarianship?

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* 4. Do you feel ILA advocates for issues relevant to Illinois libraries and librarianship?

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* 5. Are you a personal member of ILA?

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* 6. If you answered yes to the previous question, please state the type of membership?

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* 7. Is your library an Institutional Member of ILA?

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* 8. Is there a membership category ILA should include? If so, please state.

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* 9. If you are a personal member of ILA, please rate your membership experience.

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* 10. If your library is an institutional member of ILA, please rate your membership experience.

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* 11. Do you feel that your membership with ILA is helpful to your career or to your library?

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* 12. If you answered yes to the previous question, please explain how it has been helpful?

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* 13. If you answered no to the previous questions, please explain how ILA can improve.

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* 14. Do you think ILA offers enough benefits for personal and institutional members?

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* 15. If you answered no to the previous question, please state the benefits you would like to see as a personal or institutional member.

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* 16. Do you think there are member benefits that are irrelevant or not needed?

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* 17. Are you a member of an ILA committee or forum?

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* 18. Are you aware of the differences between ILA committees and forums, including duties, participation, leadership, and ILA personal membership requirements?

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* 19. If you are a member of an ILA committee or forum, why did you become a member?

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* 20. Does serving on an ILA committee, serving on a forum's board/leadership, or participating in a forum meet your expectations or needs?

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* 21. If you serve on an ILA committee, why did you decide to indicate interest in that committee and accept an appointment?

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* 22. If you serve on a forum board/leadership or participate in a forum (not on the forum's board), why do you join the forum?

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* 23. Is there a committee or forum you think is needed? If so, please state and explain the need.

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* 24. Is there a committee or forum you do not think is needed? If so, please state and explain why it is not needed.

COMMUNICATION QUESTIONS (Emails, Newsletter, and Website)

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* 25. Do you receive ILA emails?

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* 26. Do you read ILA emails?

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* 27. Do you think ILA emails are easy to read and provide relevant information?

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* 28. Do you think ILA sends out too many emails?

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* 29. What types of emails do you want to receive or do not want to receive?

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* 30. Please provide suggestions on how to improve emails.

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* 31. Do you receive the ILA Alert newsletter?

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* 32. Do you read the newsletter?

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* 33. What sections of the newsletter do you read?

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* 34. Do you think the newsletter has too much information and should be condensed?

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* 35. Is there a section in the newsletter you would remove? If so, please state.

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* 36. Is there a section in the newsletter you would like to see or recommend? If so, please state.

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* 37. The newsletter is sent out every Thursday. Do you think this is too often?

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* 38. If you answered yes to the previous question, how often should the newsletter be sent out?

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* 39. Please state any suggestions you have for the newsletter.

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* 40. How often do you visit the ILA website?

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* 41. What are your primary reasons for visiting the ILA website? Select all that apply.

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* 42. How do you access the ILA website most frequently?

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* 43. How easy is it to navigate the ILA website and/or find the information you’re looking for?

EVENTS & PROFESSIONAL DEVELOPMENT QUESTIONS

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* 44. Have you attended any of the following ILA events (select all that apply):

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* 45. How would you rate your overall experience at the event(s) you attended?

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* 46. Do you plan to attend the event(s) again in the future?

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* 47. Do you have any suggestions for improving the event(s)? If you selected more than one event, please state the event(s) you are providing suggestions for.

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* 48. Do you feel you received enough communication leading up to an event?

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* 49. Do you read any of the event emails with important event information? This includes emails sent before, during, and after the event(s).

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* 50. Do you feel the information provided on the ILA website, during the registration process, and through emails sent to registrants provided enough information?

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* 51. Do you feel ILA is available to answer any questions you have before, during, and after events?

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* 52. Do you feel ILA provided adequate customer service for events off-site (during registration,leading up to the event, and following the event)?

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* 53. Do you feel ILA provides adequate customer service for events on-site? (Help Desk, staff members, and volunteers)

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* 54. Please list the event you attended and rate the event experience 1-10.

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* 55. How can ILA improve on future events (registration and procedures)?

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* 56. How can ILA customer service improve off-site and on-site?

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* 57. Is there anything you would like to implement in ILA events?

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* 58. Is there anything you would like to remove from ILA events?

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* 59. How do you feel about ILA event pricing

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* 60. If you attended the ILA Annual Conference in the last few years, did you use the Mobile App?

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* 61. If you used the app, please state what you liked or did not like about it.

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* 62. If you knew about the conference app and didn't use it, why not?

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* 63. Do you know ILA offers professional development through the ILA Noon Network?

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* 64. Have you ever attended a Noon Network webinar?

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* 65. If you have attended a Noon Network webinar, please select all that apply.

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* 66. Did you know members can access the recordings of the webinars? Have you ever watched a webinar?

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* 67. Do you feel ILA offers enough professional development?

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* 68. If you answered no to the previous question, please list the type of professional development you would like to ILA to provide.

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* 69. Would you participate in professional development that required a fee?

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* 70. Please include any additional comments about the Illinois Library Association, including areas not included on this survey where improvement is needed.

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* 71. If you would like to be entered in the drawings, please include your name and email address.

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