Insurance Business Canada is conducting our annual Brokers on Carriers / Five-Star Carriers survey, and we want your feedback!

We want you, the broker community, to rank the qualities you look for in a carrier partner. By rating how your carrier partners perform in these areas, you'll help identify the best carriers in the business -- and the ones that could use some improvement.


Responses are kept strictly anonymous and the results will be published in the next issue of Insurance Business Canada.

* 1. Optional: Your contact Information:

* 2. What are the THREE most important qualities you look for in an insurance carrier?

* 3. Who is your primary carrier? (please name only ONE)

* 4. Please rate this carrier's performance from 1 (poor) to 10 (excellent) in the following areas:

  1 2 3 4 5 6 7 8 9 10
Technology and automation capabilities
Range of products offered
Carrier reputation and financial stability
Competitive rates
Quick quotes
Education and training
Marketing support
Underwriting expertise
Claims processing
Commitment to the broker distribution channel

* 5. In what ways could your primary carrier improve their overall performance? 

If you'd like, you can also answer the following optional questions. Otherwise, feel free to skip to the end of the survey.

* 6. Do you use any other carriers?, If so, please specify and rank the carriers you use at the questions below.

* 7. Carrier 1:

* 8. Please rate this carrier's performance from 1 (poor) to 10 (excellent) in the following areas:

  1 2 3 4 5 6 7 8 9 10
Technology and automation capabilities
Range of products offered
Carrier reputation and financial stability
Competitive rates
Quick quotes
Education and training
Marketing support
Underwriting expertise
Claims processing
Commitment to the broker distribution channel

* 9. Carrier 2:

* 10. Please rate this carrier's performance from 1 (poor) to 10 (excellent) in the following areas:

  1 2 3 4 5 6 7 8 9 10
Technology and automation capabilities
Range of products offered
Carrier reputation and financial stability
Competitive rates
Quick quotes
Education and training
Marketing support
Underwriting expertise
Claims processing
Commitment to the broker distribution channel

* 11. Carrier 3:

* 12. Please rate this carrier's performance from 1 (poor) to 10 (excellent) in the following areas:

  1 2 3 4 5 6 7 8 9 10
Technology and automation capabilities
Range of products offered
Carrier reputation and financial stability
Competitive rates
Quick quotes
Education and training
Marketing support
Underwriting expertise
Claims processing
Commitment to the broker distribution channel
Thank you for taking the Brokers on Carriers / Five-Star Carriers survey! If you have any questions, please contact Heather Turner at heather.turner@keymedia.com 
Report a problem

T