This survey is for Hertfordshire parents and carers of children and young people aged 0-25 with SEND who have applied for transport support to get to school, college or another education setting.

We want to hear about your transport experience at the beginning of the new school year (September 2026).

The survey will close on Sunday 20 September, 2026.

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1. What school year is your child or young person? If you have more than one child, please complete a new survey for each. (Required.)

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2. Does your child have: (Required.)

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3. How well has your child's transport worked in the first week or so of the new academic year? (Required.)

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4. Is there any specific feedback you would like to share?

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5. What could have made the experience better (if anything)?

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6. If you would be happy for someone from HPCI to contact you at the end of this term to get some further feedback on your child's transport arrangements, please leave your contact details below.

If you would like to know more about HPCI and why we are asking these questions, please click here.

Your Privacy
We may use AI to support our analysis of responses. We will share our summarised findings from this survey with the people who are responsible for providing services to disabled children in Hertfordshire. Our aim in doing this will be to try and help improve these services in the future. We will remove any information that may enable someone to identify you, or your family, before sharing any data outside HPCI. If you would like to read our data protection and privacy policy, it is available here.
If you have any queries about this survey or would like to email your thoughts to us, please message contact@hertsparentcarers.org.uk or 07840 360 245.

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