We Need Your Input!

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To best meet the transportation and mobility needs of residents and visitors to our County, the Humboldt County Association of Governments (HCAOG) is developing a shared vision for what “mobility on demand” can look like in Humboldt County.  This survey is one way for you to provide input about current transit services, areas for improvement, and what new mobility options or technologies you would use, such as ride hailing (e.g. Uber, Lyft), bikeshare (e.g. Zagster), carshare, micro-transit, smart phone apps for payments, etc. 

 
What you have to say is important in helping to make improvements and plan for the future. Thank you for your participation.

PLEASE TELL US ABOUT YOUR USE OF TRANSIT AND YOUR TRAVEL PATTERNS.

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* 1. What is the Zip Code where you live (residence)?

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* 2. What type of transportation do you or other members of your household use in a typical week and for what purpose? Please check all that apply.

  Work Social / Recreational Shopping Doctor / Medical School / Education Other
a. Personal vehicle (as Driver or Passenger)
b. Redwood Transit Service (RTS)
c. Willow Creek
d. Arcata & Mad River (AMRTS)
e. Eureka Transit Service (ETS)
f. Southern Humboldt (SOHUM)
g. Tish Non Village Transit
h. Blue Lake Rancheria Transit Service (BLRTS)
i. Old Arcata Road Service
j. HTA's Dial-a-Ride
k. Regular Taxi or Ride Share Service (i.e. Uber, Lyft, etc.)
l. Bicycle
m. Walk
n. Other (specify)

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* 3(a). If you have used public transit/bus service in Humboldt within the last six months, what do you think of the transit service? (If you have never used any of the bus services, please go to Question 4).

  Almost always Often Unsure Not very often Almost never
a. Service is convenient and easy to use
b. The travel times are reasonable
c. I feel safe on the transit service
d. Transit information is readily available
e. Transit arrives on schedule
f. Transit fares are reasonable
g. Transfers are convenient
h. Overall, I am satisfied with the transit service

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* 3(b). How do you typically locate information about transit services?

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* 4. If you do NOT use any public transit service, why not? (Please check all that apply)

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* 5. For the types of transit service improvements that I would like to see (Pick all that apply), what is the likelihood you would use transit/mobility services if the improvements were made?

  Would certainly use Would likely use Might use Not very likely to use Would not make a difference
Better information on how to use transit
Extended weekend service
Later week night service
Earlier weekday morning service
On-demand ride hailing service (concept of subsidized, shared-ride sedan or van service requested through a Smart phone or tablet app)
Bicycle share or electric-scooter share program
More bus stops
More frequent bus service
More shelters or benches at bus stops
Fewer transfers required
A mobile phone app for planning trips
A mobile phone app for paying fares
A mobile phone app for real-time information
WIFI/wireless Internet access on the bus
Improved bus service to... (specify locations in the "Other" text box below)
IN THIS SECTION PLEASE TELL US ABOUT YOU AND YOUR HOUSEHOLD [OPTIONAL]

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* 6. How many people live in your household?

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* 7. How many cars or SUVs?

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* 8. Which of the following categories best matches your annual household income?

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* 9. Which of the following age categories matches your age? 

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* Comments:

Thank you for your participation!

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* OPTIONAL:
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