Skip to content
Webcam Interview About Device Purchases
Qualifying questions
Hello and thank you for your interest in our webcam interview study about purchasing smartphones and tablets. To help us see if you qualify, please answer the questions below. We will follow up by phone to make sure that you match the study requirements. If chosen to participate, you will receive $100 to thank you for your time and assistance.
Please be reassured that all personal information collected in this survey will be used for this market research project only. You may withdraw your consent at any time by writing to info@hagensinclair.com or Hagen/Sinclair Research, 519 Reed Park Drive, Chico, CA 95926.
*
1.
Do you give your consent for us to have your personal information?
(Required.)
Yes
No
*
2.
When was the last time, if ever, that you participated in a market research interview or focus group?
(Required.)
Less than 6 months ago
More than 6 months ago
Never participated
*
3.
What were the subjects of any market research interviews or focus groups that you completed in the past year?
(Required.)
*
4.
Do you or any member of your household or immediate family work currently or in the past in any of the following occupations or industries?
(Required.)
An online (e-commerce) retailer of physical goods of any kind, such as clothing, cosmetics, groceries, books or electronics
An advertising or PR agency
A marketing or consulting department or agency
Market research, analytics research, design research
An internet, online, or mobile software company
An internet consultant and/or professional (web programmer or engineer, web designer, manager, or product manager)
A mobile phone carrier (e.g. Verizon, AT&T, Sprint, Best Buy)
None of the above
*
5.
Similar to the last question, do you or does any member of your immediate family work currently or in the past in any of the following roles?
(Required.)
Web / Digital Analyst
Merchandise Planner / Buyer
E-Commerce Analyst / Strategist
Digital Marketing (e.g. Email, Content, Product)
Product / UX Designer / UX Researcher
A mobile phone Carrier (e.g. Verizon, AT&T, Sprint, Best Buy)
Another E-Commerce-related role (please specify)
None of the above
*
6.
What is your gender identity?
(Required.)
Female
Male
Prefer to self-identify (please specify)
Prefer not to answer
*
7.
What is your age?
(Required.)
Under 18
19-22
23-27
28-34
35-43
44-54
55+
*
8.
What type of internet-enabled devices do you own and use to access the Internet? This could include smartphones, tablets, computers, etc. Select all that apply.
(Required.)
Laptop or desktop computer
Smartphone
Tablet
E-reader
None of the above
*
9.
Please rate your impression of the following brands using a scale from 1-10, with 1 being extremely disliked and 10 being extremely liked.
(Required.)
1
2
3
4
5
6
7
8
9
10
Amazon
1
2
3
4
5
6
7
8
9
10
Apple
1
2
3
4
5
6
7
8
9
10
Dell
1
2
3
4
5
6
7
8
9
10
Samsung
1
2
3
4
5
6
7
8
9
10
Google
1
2
3
4
5
6
7
8
9
10
*
10.
When was your most recent purchase of a smartphone or tablet device, either for yourself or for someone in your family?
(Required.)
Within the past 3 months
Within the past 3-6 months
Within the past 6-12 months
More than a year ago
Not applicable
Smartphone
Within the past 3 months
Within the past 3-6 months
Within the past 6-12 months
More than a year ago
Not applicable
Tablet
Within the past 3 months
Within the past 3-6 months
Within the past 6-12 months
More than a year ago
Not applicable
*
11.
Was the product brand new or refurbished/pre-owned when you purchased it?
(Required.)
Brand new
Refurbished/pre-owned
Not applicable
Smartphone
Brand new
Refurbished/pre-owned
Not applicable
Tablet
Brand new
Refurbished/pre-owned
Not applicable
*
12.
What brand and model is the device?
(Required.)
Smartphone
Tablet
*
13.
How did you purchase the product?
(Required.)
At a physical store
Online, using a web browser on a computer
Online, using a web browser on a smartphone
Online, using an app on a smartphone
Online, using a web browser or an app on a tablet
Not applicable
Smartphone
At a physical store
Online, using a web browser on a computer
Online, using a web browser on a smartphone
Online, using an app on a smartphone
Online, using a web browser or an app on a tablet
Not applicable
Tablet
At a physical store
Online, using a web browser on a computer
Online, using a web browser on a smartphone
Online, using an app on a smartphone
Online, using a web browser or an app on a tablet
Not applicable
*
14.
From which type of company did you purchase the device?
(Required.)
The manufacturer (Apple, Samsung, Lenovo, etc.)
A retailer (Amazon, Best Buy, Target, etc.)
A phone carrier (T-Mobile, Verizon, AT&T, etc.)
Not applicable
Smartphone
The manufacturer (Apple, Samsung, Lenovo, etc.)
A retailer (Amazon, Best Buy, Target, etc.)
A phone carrier (T-Mobile, Verizon, AT&T, etc.)
Not applicable
Tablet
The manufacturer (Apple, Samsung, Lenovo, etc.)
A retailer (Amazon, Best Buy, Target, etc.)
A phone carrier (T-Mobile, Verizon, AT&T, etc.)
Not applicable
*
15.
Who did you purchase it for?
(Required.)
Myself
My spouse/partner
My child
Other (please specify)
None of the above
*
16.
Who was the primary decision maker for this purchase?
(Required.)
I made the decision myself
I shared the decision with another person
Someone else made the decision
*
17.
When will you next buy a new smartphone or tablet device, either for yourself or for someone in your family?
(Required.)
Within the next 3 months
Within the next 3-6 months
Within the next 6-12 months
More than a year from now
Not applicable
Smartphone
Within the next 3 months
Within the next 3-6 months
Within the next 6-12 months
More than a year from now
Not applicable
Tablet
Within the next 3 months
Within the next 3-6 months
Within the next 6-12 months
More than a year from now
Not applicable
*
18.
Will you purchase the device brand new or refurbished/pre-owned?
(Required.)
Brand new
Refurbished/pre-owned
Not applicable
Smartphone
Brand new
Refurbished/pre-owned
Not applicable
Tablet
Brand new
Refurbished/pre-owned
Not applicable
*
19.
Do you know what brand and model you are planning to purchase?
(Required.)
Smartphone
Tablet
*
20.
How will you purchase the product?
(Required.)
At a physical store
Online, using a web browser on a computer
Online, using a web browser on a smartphone
Online, using an app on a smartphone
Online, using a web browser or an app on a tablet
Smartphone
At a physical store
Online, using a web browser on a computer
Online, using a web browser on a smartphone
Online, using an app on a smartphone
Online, using a web browser or an app on a tablet
Tablet
At a physical store
Online, using a web browser on a computer
Online, using a web browser on a smartphone
Online, using an app on a smartphone
Online, using a web browser or an app on a tablet
*
21.
From which type of company will you purchase the device?
(Required.)
The manufacturer (Apple, Samsung, Lenovo, etc.)
A retailer (Amazon, Best Buy, Target, etc.)
A phone carrier (T-Mobile, Verizon, AT&T, etc.)
Not applicable
Smartphone
The manufacturer (Apple, Samsung, Lenovo, etc.)
A retailer (Amazon, Best Buy, Target, etc.)
A phone carrier (T-Mobile, Verizon, AT&T, etc.)
Not applicable
Tablet
The manufacturer (Apple, Samsung, Lenovo, etc.)
A retailer (Amazon, Best Buy, Target, etc.)
A phone carrier (T-Mobile, Verizon, AT&T, etc.)
Not applicable
*
22.
Who will the purchase be for?
(Required.)
Myself
My spouse/partner
My child
Other (please specify)
None of the above
*
23.
How would you describe your role in this purchase decision?
(Required.)
I will make the decision myself
I will share the decision with my spouse/partner
I will make the decision for an immediate family member
Someone else will make the decision
None of the above
*
24.
Have you done any of the following in preparation for the upcoming purchase?
(Required.)
Researched products online
Used an AI tool (e.g. ChatGPT, Claude, etc.) to research products, prices, and features across brands
Compared prices across retailers or brands
Compared features or specifications of different models
Read customer or expert reviews
Visited a store or showroom to see products in person
Visited that product manufacturer's website
Determined my budget or financing options
Other (please specify)
None of the above
*
25.
In general, how often do you buy/refresh your personal devices?
(Required.)
Once a year
Once in two years
More than 2 years
Only when the device breaks
Not applicable
Smartphone
Once a year
Once in two years
More than 2 years
Only when the device breaks
Not applicable
Tablet
Once a year
Once in two years
More than 2 years
Only when the device breaks
Not applicable
Other (please specify)
*
26.
Have you ever seriously considered
leasing
as a way to pay for vehicles, fitness or medical equipment, consumer electronics, furniture, or appliances?
For this question,
leasing
means you return the product instead of owning it in exchange for lower monthly payments, whereas
financing
a purchase means you own the product after making all the payments.
(Required.)
I currently lease one or more products
I have leased a product in the past, but do not currently lease any
I seriously considered leasing a product (e.g., compared lease options, reviewed lease terms, or spoke with a provider), but ultimately chose not to lease
I have never considered leasing a product, but would seriously consider it in the future
I have a strong preference for purchasing products (either paying in full or financing to own) and would not seriously consider leasing
Not sure
*
27.
When purchasing a new smartphone or tablet, which of the following payment options would you realistically consider using?
(Required.)
Pay the full amount upfront
Pay monthly using a financing or installments program from the retailer (Samsung, Apple, Best Buy, etc.)
Pay monthly using a financing or installments program from the carrier (AT&T, Verizon, etc.)
Pay monthly using Buy Now, Pay Later (BNPL) services (Affirm, Afterpay, Klarna, etc.)
Pay monthly using a leasing program from the retailer, carrier, or BNPL service
Not sure
Pay with another option (please specify)
*
28.
Which of the following Buy Now, Pay Later (BNPL) or installment payment services have you used in the past?
(Required.)
Affirm
Afterpay
Klarna
PayPal in 4
Sezzle
Zip
Through my carrier (AT&T, Verizon, etc.)
I do not remember which BNPL or installment payment service I used
I have never used a BNPL or installment payment service
*
29.
Which of the following describes where you live?
(Required.)
Urban
Suburban
Rural / small town
*
30.
Which race/ethnicity (if any) do you identify with?
(Required.)
Caucasian or White
Hispanic / Latino / Latina / or South or Central American
African American, African, or Black
American Indian or Alaska Native
Asian (Chinese, Filipino, Asian Indian, Vietnamese, Korean, Japanese, etc.)
Middle Eastern or North African
Native Hawaiian or Other Pacific Islander
I identify with more than one of the above
Other (please specify):
*
31.
Which of the following best describes your highest level of formal education?
(Required.)
Some high school, no diploma
High school graduate or GED
Some college coursework, no degree
Trade / vocational school degree
Associate degree
Bachelor's degree
Master's degree
Postgraduate degree
*
32.
What is your current employment status?
(Required.)
Employed full-time
Employed part-time
College or graduate student
Homemaker
Retired
Unemployed
*
33.
What is your current job title or occupation?
(Required.)
*
34.
Which of the following best describes your annual household income?
(Required.)
Under $50,000
$50,000 - $59,999
$60,000 - $74,999
$75,000 - $99,999
$100,000 - $125,000
More than $125,000
35.
We need to validate all participants. You will have an advantage if you copy and paste the web address / URL of your LinkedIn, Facebook or other social media profile page here (please be complete):
*
36.
How did you learn about this research?
(Required.)
Hagen/Sinclair email invitation
Facebook
Instagram
I was referred by a friend (provide name)
*
37.
May we contact you in the future about other paid marketing research studies?
(Required.)
Yes
No
Thank you very much for answering all our questions! The information you shared will be used for this study only. We will follow up with you by telephone if you match the study requirements.
*
38.
Please provide your contact information below.
(Required.)
Name:
City/Town:
State:
AL Alabama
AK Alaska
AS American Samoa
AZ Arizona
AR Arkansas
CA California
CO Colorado
CT Connecticut
DE Delaware
DC District of Columbia
FM Federated States of Micronesia
FL Florida
GA Georgia
GU Guam
HI Hawaii
ID Idaho
IL Illinois
IN Indiana
IA Iowa
KS Kansas
KY Kentucky
LA Louisiana
ME Maine
MH Marshall Islands
MD Maryland
MA Massachusetts
MI Michigan
MN Minnesota
MS Mississippi
MO Missouri
MT Montana
NE Nebraska
NV Nevada
NH New Hampshire
NJ New Jersey
NM New Mexico
NY New York
NC North Carolina
ND North Dakota
MP Northern Mariana Islands
OH Ohio
OK Oklahoma
OR Oregon
PW Palau
PA Pennsylvania
PR Puerto Rico
RI Rhode Island
SC South Carolina
SD South Dakota
TN Tennessee
TX Texas
UT Utah
VT Vermont
VI Virgin Islands
VA Virginia
WA Washington
WV West Virginia
WI Wisconsin
WY Wyoming
ZIP/Postal Code:
Email Address:
Phone Number: