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Copy of You Said, We Did. What's Next?
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1.
What is your role?
(Required.)
Owner or director
Nominated individual
Registered Manager
Deputy or service manager
Other (please specify)
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2.
Which council area(s) do your services operate in? (Select all that apply)
(Required.)
Hampshire County Council
Southampton City Council
Portsmouth City Council
Other (please specify)
3.
What services do you provide? (Select all that apply)
Residential
Nursing
Homecare
Learning disability
Mental health
Supported living
Other (please specify)
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4.
How many staff do you employ across all your services?
(Required.)
1-5
6-20
21-30
31-50
51-100
101-150
151-200
201+
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5.
What are your top 3 challenges right now? (Select up to 3)
(Required.)
Workforce recruitment
Workforce retention
Training and skills gaps
Regulatory and compliance
Financial stability
Quality improvement
Digital and technology
Leadership skills and capacity
Emergency planning and risk management
Partnerships and integration with local authority and health
Other (please specify)
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6.
What are your top 3 priorities for the next 12 months? (Select up to 3)
(Required.)
Workforce recruitment, development and retention
Maintaining or improving CQC ratings
Market sustainability and financial stability
Growing the self-funder market
Innovation in care delivery
Digital transformation and technology
Leadership and management development
Training and skills development
Partnerships with local authority and health
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7.
Which areas of training matter most to your organisation? (Select 2)
(Required.)
Core and mandatory training
Specialist care
CQC compliance and inspections
Leadership and management
Running a service (digital, business continuity, finance and governance)
Other (please specify)
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8.
Which types of training would be most valuable to your organisation? (Select up to 5)
(Required.)
Care Certificate and core care skills (communication, duty of care)
Level 3 Diploma in Health and Social Care
Safeguarding adults (Levels 2 to 4)
Medication administration
Safe moving and handling
Infection prevention and control, health and safety
Oliver McGowan training on learning disability and autism
Learning disability and autism (beyond Oliver McGowan)
Positive behaviour support, and managing violence and aggression
Dementia care
Long-term conditions (for example, diabetes, epilepsy)
Mental health awareness, for staff and for managers
CQC compliance and inspections
Leadership and management development
Digital & Tech skills
Emergency preparedness and business continuity
Finance, governance and operational management
Other (please specify)
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9.
How would you prefer training to be delivered? (Select all that apply)
(Required.)
Train the trainer, so your staff can deliver training internally
External provider, through HCA-arranged discounted access
Online or virtual (webinars)
Online or virtual (e-learning)
In-person workshops
Other (please specify)
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10.
What gets in the way of your staff doing training? (Select up to 3)
(Required.)
Cost
Releasing staff and covering shifts
Travel time or distance
Finding good-quality providers
Booking and admin time
Courses that try to sell other services
Staff motivation
Other (please specify)
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11.
Which benefits from HCA sponsors would be most valuable to your organisation? (Select up to 3)
(Required.)
Discounts and savings (training, software, services)
Training and skills development (workshops, webinars)
Expert advice and practical support (helplines)
Tools and resources (templates, dashboards, guidance)
Innovation support (digital tools, pilots, new care approaches)
Networking and sector influence opportunities
Emergency or time-critical support
Research, evidence and best practice resources
Other (please specify)
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12.
If HCA's sponsors could fund one thing for members, what should it be?
(Required.)
Free training places
Free places at HCA events and conferences
An advice helpline
Toolkits, templates and guidance
Benchmarking and insight reports
The Hampshire Care Awards
Other (please specify)
13.
Which area would HCA sponsors help with most?
I would like HCA to introduce trusted suppliers in this area.
I would not find it helpful for HCA to introduce trusted suppliers in this area
Training providers
I would like HCA to introduce trusted suppliers in this area.
I would not find it helpful for HCA to introduce trusted suppliers in this area
HR and employment law
I would like HCA to introduce trusted suppliers in this area.
I would not find it helpful for HCA to introduce trusted suppliers in this area
Legal and regulatory advice
I would like HCA to introduce trusted suppliers in this area.
I would not find it helpful for HCA to introduce trusted suppliers in this area
Insurance
I would like HCA to introduce trusted suppliers in this area.
I would not find it helpful for HCA to introduce trusted suppliers in this area
Digital care planning and eMAR
I would like HCA to introduce trusted suppliers in this area.
I would not find it helpful for HCA to introduce trusted suppliers in this area
Rostering and payroll software
I would like HCA to introduce trusted suppliers in this area.
I would not find it helpful for HCA to introduce trusted suppliers in this area
Accountancy and finance
I would like HCA to introduce trusted suppliers in this area.
I would not find it helpful for HCA to introduce trusted suppliers in this area
Energy and utilities
I would like HCA to introduce trusted suppliers in this area.
I would not find it helpful for HCA to introduce trusted suppliers in this area
Food, catering and consumables
I would like HCA to introduce trusted suppliers in this area.
I would not find it helpful for HCA to introduce trusted suppliers in this area
Equipment and moving and handling aids
I would like HCA to introduce trusted suppliers in this area.
I would not find it helpful for HCA to introduce trusted suppliers in this area
Staff wellbeing and employee assistance
I would like HCA to introduce trusted suppliers in this area.
I would not find it helpful for HCA to introduce trusted suppliers in this area
Quality and compliance consultancy
I would like HCA to introduce trusted suppliers in this area.
I would not find it helpful for HCA to introduce trusted suppliers in this area
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14.
Which kinds of sponsor-supported activity would you actually use? (Select up to 3)
(Required.)
Free webinars on practical topics
In-person workshops
One-to-one advice clinics
Helplines
Templates and toolkits
Exclusive member discounts
Trials or pilots of new products
Benchmarking and insight reports
Roundtables with other providers
Meeting suppliers at HCA events
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15.
What types of HCA events would be most valuable to you? (select up to 3)
(Required.)
Large-scale conferences with keynote speakers and sector updates
Practical learning / masterclasses
Social networking events
Provider Network Meetings
Forums / communities of practice
Roundtables with councils, NHS, CQC or other partners
Business / leadership events for owners and directors
Exhibitions / expos where you can meet suppliers and service providers
Other (please specify)
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16.
We are exploring whether there is appetite for a larger care-sector expo in Hampshire, bringing together care providers, suppliers and sector organisations, with talks, demonstrations and networking.
How appealing would this be to you?
(Required.)
Very appealing
Appealing
Not sure
Not particularly appealing
Not appealing at all
17.
Which HCA services have you used in the last 12 months, and how useful were they?
Not used this service at all or not aware of it.
Not useful
Somewhat useful
Very useful
Didn't know you had this
Provider Network Meetings
Not used this service at all or not aware of it.
Not useful
Somewhat useful
Very useful
Didn't know you had this
CQC Pulse events
Not used this service at all or not aware of it.
Not useful
Somewhat useful
Very useful
Didn't know you had this
Member webinars and briefings
Not used this service at all or not aware of it.
Not useful
Somewhat useful
Very useful
Didn't know you had this
Peer WhatsApp community
Not used this service at all or not aware of it.
Not useful
Somewhat useful
Very useful
Didn't know you had this
Resource Hub
Not used this service at all or not aware of it.
Not useful
Somewhat useful
Very useful
Didn't know you had this
Provider Support Service
Not used this service at all or not aware of it.
Not useful
Somewhat useful
Very useful
Didn't know you had this
DSPT support
Not used this service at all or not aware of it.
Not useful
Somewhat useful
Very useful
Didn't know you had this
Health Checks
Not used this service at all or not aware of it.
Not useful
Somewhat useful
Very useful
Didn't know you had this
International Recruitment Support
Not used this service at all or not aware of it.
Not useful
Somewhat useful
Very useful
Didn't know you had this
Hampshire Care Awards
Not used this service at all or not aware of it.
Not useful
Somewhat useful
Very useful
Didn't know you had this
Sponsor and patron offers
Not used this service at all or not aware of it.
Not useful
Somewhat useful
Very useful
Didn't know you had this
18.
How much do you agree with these statements?
Strongly Disagree},{
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
HCA membership is good value for money
Strongly Disagree},{
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
I know what my membership includes
Strongly Disagree},{
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
HCA understands services like mine
Strongly Disagree},{
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
HCA speaks up effectively for providers
Strongly Disagree},{
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
HCA has helped me save time or money this year
Strongly Disagree},{
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
19.
How likely are you to recommend HCA membership to another care provider?
Very likely
Likely
Not Sure
Unlikely
Very unlikely
20.
How likely are you to renew your HCA membership next year?
Very likely
Likely
Unsure
Unlikely
Very unlikely
Very likely
Likely
Unsure
Unlikely
Very unlikely
21.
What one thing would make your HCA membership more valuable to you?