Thank you for your continued usage of the MCN facilities. We strive to provide high quality services and would appreciate if you take 5 mins to complete the client satisfaction survey below. Your responses will aid us in serving you better in the future.

Please note that all responses are anonymous.

* 1. Which of the following is your home institution?

* 2. How did you hear about MCN facilities?

* 3. If you select Other in Question 2, please specify

* 4. Are you aware of the $200 user credit reward for correctly acknowledging MCN in publications?

* 5. Which of the follow facilities have you used at MCN? Please select as many as apply

* 6. How would you rate the following with respect to MCN facilities and Services?

  Very Poor Poor Average Good Very Good
Waiting period to receiving training
Timeliness of access for independent use
Communications provided by MCN Process Engineers
Consulting expertise provided by MCN Process Engineers
Operating performances of the MCN equipment

* 7. If you gave a score of Average or lower for any question in item 5, please briefly describe why your expectations were not met? How can we improve your experience at MCN?

* 8. What additional capabilities would you like to see provided within MCN?

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